Should home wifi override data?

Legacy_user

Until a new tariff starts in ten days, I have an allowance of 250mb, hence the increase. I have turned off data on all apps except messenger (to receive from Cyprus). Each day I have kept a record of my usage and on Thursday 25th, I still had 149.7 mb. That's because all video calls have been at home on ipad using home wifi. But yesterday, as the ipad was on charge, I used my phone, thinking that whilst I was in the house, it would automatically connect to home wifi and override data.

My EE kicked in and informed me I had used over 80% which I took to be wrong. Looked at My EE usage, and it showed data level at 29.8mb

So, either I was wrong to assume home wifi would override or I have not got the settings right. Which is it please?

glentoran99

If you are using wifi you don't use mobile data, so I would guess you weren't connected to your home wifi on your phone

System

glentoran99 wrote: »

If you are using wifi you don't use mobile data, so I would guess you weren't connected to your home wifi on your phone

Yes, that drastic drop in usage appears to show that.

prowla

Your phone should have a symbol showing whether you are connected to Wi-Fi or not.

JJ_Egan

I turn Mobile Data Off until needed that way no surprises .

[Deleted User]

In my phone settings it can be set to use the best source. Im guessing if the 3/4G signal is stronger it would use that over my Wi-Fi.

might be worth checking your phones settings?

glentoran99

Or if its an iphone "wifi assist" might be on

System

It is an iphone (only had it since June) and it is 4g.

wifi is on and always is. But on looking, I see that bluetooth is on. I don't recall ever turning it on, so maybe it comes on after updates. There isn't a need for it to be on (is there?) so I will turn it off.

mobile dta is off now and has been since last night.

The "best source " thing isn't evident, where exactly would that be?.

and as it is an iphone, tell me more about "wifi assist", can't find that either. Yes I can, I found it and it is off.

glentoran99

have you connected it to your home wifi ok?

c_smith

Look for a setting within the Video call app to connect only when connected to wifi. Some apps have such a setting and it's therefore a failsafe for occasions where your wifi signal might drop and the phone automatically continues to use the app using data.

System

c_smith wrote: »

Look for a setting within the Video call app to connect only when connected to wifi. Some apps have such a setting and it's therefore a failsafe for occasions where your wifi signal might drop and the phone automatically continues to use the app using data.

I haven't been able to find the opportunity to do as you suggest ......yet. I have an iphone which caused the issue. The data is turned off now so any video calls to me will have to go through home wifi. My ipad never leaves the house, so connect video calls through home wifi. My laptop is only a fortnight old and hasn't been used for video calls yet, but would be wifi.

We always use Messenger for video and phone calls. Sometimes Skype.

Where exactly would be the route to do as you say please?.