Last Minute.com - no mention of connecting flight

mgdavid

No scheduled airliner stays in the air for 15 hours; common sense would therefore tell you that there's a stop somewhere.

richardw

mgdavid wrote: »

.. common sense would therefore tell you that there's a stop somewhere.

Why does expedia tell us AA735 is 1 stop and last minute 0 stop, it's clear last minute are being mis leading.

Caz3121

only Thomas Cook offer direct non-stop flights MAN-LAS for those dates (Virgin offer a direct route also but not on those dates)
lastminute.com went downhill rapidly following purchase by Bravofly
OP you will need to decide what you are wanting...'financial recompense'? - you will have paid the fare for the flights booked..Thomas Cook may well cost more by the time baggage etc is factored in

eDicky

A 'direct' flight is not necessarily a non-stop flight, if it's the same aircraft with the same flight number that makes a stop on the way. This may be the case here (it's not clear to me), in which case AA0735 MAN-LAS could probably be technically described as a direct flight even though everyone has to disembark for border control at the first port of entry, Philadelphia.

Edit: looking again at RichardW's post, it has the same flight number but a change of aircraft. Perhaps a way to still technically present the route as 'direct'..?

richardw

eDicky wrote: »

...it has the same flight number but a change of aircraft. Perhaps a way to still technically present the route as 'direct'..?

Not possible, PHL-LAS AA735 is a domestic flight. If MAN-LAS was a one stop direct flight, PHL-LAS AA735 would not accept domestic passengers.

jpsartre

Jakie123Jakie123 wrote: »

Well ideally a direct flight but that seems unlikely given the timescales so I guess financial recompense for being mis-leading. What do you think?

That you'll be lucky to get any kind of reply from them at all. Again, this is not a reputable company - only eDreams/Opodo seem to get more complaints.

I've done a dummy booking for your dates and the flights are being listed as 'Flight with a technical stop' although as far as I can see it's impossible to get any details as to where the stop is or how long you have between flights (which seems like it would relevant information to the customer).

Jakie123Jakie123

jpsartre wrote: »

That you'll be lucky to get any kind of reply from them at all. Again, this is not a reputable company - only eDreams/Opodo seem to get more complaints.

I've done a dummy booking for your dates and the flights are being listed as 'Flight with a technical stop' although as far as I can see it's impossible to get any details as to where the stop is or how long you have between flights (which seems like it would relevant information to the customer).

Agreed - it shouldn't be difficult to tell the customer where the plane is actually going! I didn't take too much notice of the actual times of departure and landing as presumed it was just because of the time difference.

Seems like we're going to be struggling to get anything back from them so just have to accept the situation I guess even though it does seem like a mis-selling issue

NiftyDigits

mgdavid wrote: »

No scheduled airliner stays in the air for 15 hours; common sense would therefore tell you that there's a stop somewhere.

Emirates EK448 & EK449 might beg to differ.

mgdavid

NiftyDigits wrote: »

Emirates EK448 & EK449 might beg to differ.

I knew somebody would know about that one - well done for taking the bait first :T
The OP's issue is all about MAN-LAS, to spend 15 hours in the air on that route you'd need something like a a DC-7C with ferry tanks fitted!

jpsartre

You might know that but it's hardly fair to expect that everyone would know that? That's not to say I think the OP has a case, presumably he was informed that the flight had a stop-over when he booked.