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Contract to sim only, keep number

Marvel1
Marvel1 Posts: 7,361 Forumite
Part of the Furniture 1,000 Posts Name Dropper
My contract is ending, faulty phone turns out faulty sim, so sim gone.

I want to get a sim only deal, and also wish to keep the same number, also with the same network.

Is this possible without the old sim card for serial?

Thank you

Comments

  • Atasas
    Atasas Posts: 753 Forumite
    cjdavies wrote: »
    My contract is ending, faulty phone turns out faulty sim, so sim gone.

    I want to get a sim only deal, and also wish to keep the same number, also with the same network.

    Is this possible without the old sim card for serial?

    Thank you

    Talk to the network
    Some will send you a new one free, some will charge you, some will demand for a different network to transfer the number first (PAYG £1 + credit to activate) worth , whilst some will not.


    You welcome!
  • mobilejunkie
    mobilejunkie Posts: 8,460 Forumite
    edited 23 August 2016 at 7:43PM
    Your contract doesn' t come to an end unless you terminate it. Since you want to keep the number you'll need to do that using a PAC from your existing network; you won't need you old sim.
  • d123
    d123 Posts: 8,717 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    Your contract doesn' t come to an end unless you terminate it. Since you want to keep the number you'll need to do that using a PAC from your existing network; you won't need you old sim.

    No PAC needed, OP says they want to stay with the same network.

    @cjdavies

    Ring CS, tell them you want to change to sim only at last billing date of handset contract, tell them the sim is faulty and can they send a new one. No network charges for faulty sim replacement.
    ====
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