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FREE DVD RENTAL FOR LIFE! Kind of...

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Comments

  • lee8040
    lee8040 Posts: 554 Forumite
    can you cancel online?

    when i try it says phone a freephone number as they want to ask me a few questions. is this normal or only for me as my first rental i cancelled online?
  • codger
    codger Posts: 2,079 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    lee8040 wrote: »
    can you cancel online?

    when i try it says phone a freephone number as they want to ask me a few questions. is this normal or only for me as my first rental i cancelled online?


    Well a Freefone number is definitely an improvement on the way it used to be.

    Here's the link to a Lovefilm thread, narrowed down to posts relating to "cancel":

    http://forums.moneysavingexpert.com/search.html?searchid=15316123

    Hope it helps.
  • lee8040
    lee8040 Posts: 554 Forumite
    has anyone noticed that when you cancel your subscription and return your dvds back they take ages for them to show up that they have been returned. its like there trying to drag it out so you have to make another monthly payment.
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