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PlusNet contract renewal

Existing customer trying to renew phone and broad band with PlusNet. Website does not say anywhere that this offer is for new customers and offers £50 cash back etc etc. On discussion with them I was told this is NOT available to existing customers - who receive a worse deal. Tried to take this up with them without success, LOYALTY DOES NOT PAY! Any thoughts?? Any better deals around?

Comments

  • TadleyBaggie
    TadleyBaggie Posts: 7,010 Forumite
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    kwforum wrote: »
    LOYALTY DOES NOT PAY!
    Welcome to real world, this is the norm.
  • Ian011
    Ian011 Posts: 2,432 Forumite
    Fifth Anniversary 1,000 Posts Name Dropper
    Be aware that from 1 September 2016 PlusNet will offer call plans that also include calls to mobile numbers starting 071-075 and 077-079 on top of the usual calls to geographic numbers starting 01 and 02 and non-geographic numbers starting 03.
  • bristolleedsfan
    bristolleedsfan Posts: 12,819 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    kwforum wrote: »
    LOYALTY DOES NOT PAY! Any thoughts?? Any better deals around?


    Look on Quidco/TCB for a better deal elsewhere with cashback.as these two cashback sites are likely to offer higher rates than smaller cashback sites.

    Always possibility that if new provider subsequently announces a price increase, could break contract and switch back to Plusnet as a new customer.:)
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