We'd like to remind Forumites to please avoid political debate on the Forum... Read More » This is to keep it a safe and useful space for MoneySaving discussions. Threads that are - or become - political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.

📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!

Any mobile provider consumer technical advisors out there?

jcrooks89 Posts: 44 Forumite

4 August 2016 at 7:08PM in Mobiles

I've just started a job as a consumer technical care advisor. Can someone tell me the sort of queries customers phone up about and the questions I would ask to help solve this. Please.

I am receiving excellent training but I am just on day 4 so I am eager.

This discussion has been closed.

★ ★ ★ Meet your Ambassadors

Any mobile provider consumer technical advisors out there?

Confirm your email address to Create Threads and Reply

🚀 Getting Started

Categories

Is this how you want to be seen?

Get our FREE Weekly email full of deals & guides - and it’s spam-free