Third party phone charges

Gerry117k

Hi. Hoping someone can help. Last month I recieved a bill on my 'EE' account for £3.75 from a third party txt service. The company short code listed as browser games. I contacted EE who have put a block on for me. Not sure if this is all third party txt or just browser games. My upcoming bill There are £8 worth of charges. One from browser games and another from a company called mgage. I'm worried this is going to take off and cost a fortune.
The issue is that I never signed up to these services and haven't even recieved any txt from them. I searched this issue on this site and the advice says I can claim the money back but doesn't say who from. It also says to keep the txt I recieved which I didn't get in the first place. EE have already said they won't refund and only offered to block the 3rd party but if they haven't blocked all third party I might be open to getting scammed under different but I suspect the same company using different names taking money every month.
Surely EE has an obligation to keep my account safe from scammers. Any advice? Thanks

Browntoa

short code for the company ?


we may have a long running thread if its the company Im thinking of

Browntoa

https://forums.moneysavingexpert.com/discussion/5486939


and


https://forums.moneysavingexpert.com/discussion/5303480


and


https://forums.moneysavingexpert.com/discussion/5482231

Gerry117k

Short codes are 88450-browser games Ltd and
80556-Mgage.
Will check out your links. Thank you.

Browntoa

80556 seems legit , have you done one of their competitons and not been careful with the tickboxes ?


Calls cost £1.53 from BT landline, calls from other networks and mobiles may vary and cost more. Texts cost £1.50 + 1 message SNR. to decline networking texts end SMS with NO INFO. Lines close midday 24/01, and 3 days later for postal.


https://forums.moneysavingexpert.com/discussion/comment/50078073#Comment_50078073

Browntoa

the other one , thread here


http://uk.whocalledme.net/PhoneNumber/01302215009


After careful consideration I have replied STOP. I received a free message back saying I have been successfully unsubscribed. I hope that is the end of it.......

Frozen_up_north

We have a spending cap of zero on our Three accounts, it certainly stops us accidentally calling premium rate and similar numbers.

Does anyone know if it will also stop these fraudsters trying to extort money with their SMS text scams?