Annoying extras - terrible Goldcar

KDofChap

We just used Goldcar in Portugal. Only negative of whole holiday was Goldcar. Followed all Martin Lewis' instructions to make sure we weren't ripped off when got there. Still were! Apparently the fully comp insurance we had purchased was no good (we ignored this frequent protestation). The take the car full of fuel at an extortionate cost and we'll refund you any that you don't use is highly unlikely given that when we returned it no note was made of the amount of fuel left even though we kept mentioning. There was the extra toll charge all hire cars have to pay (not their fault but still an unexpected cost for us). But best of all was the airport tax we had to pay even though we had clear print outs that said 'all taxes paid' - even if the airport tax is beyond their control, their reservation information should not claim all taxes paid. There was also their driver who drove off screeching through the car park at about 90mph as we were all unloading kids from the cars at drop off. Disgraceful. Don't use them! :mad:

worried_jim

Top rant mate.

richardw

Please re-post at the end of this thread https://forums.moneysavingexpert.com/discussion/comment/70993558#Comment_70993558