Compensation to tenants for disruption?

FBaby

OP as a landlord doesn't have to do anything at all. They fixed a problem in what wasn't expedited time, but that would legally be considered reasonable. They have carried out their legal duties and indeed, the tenants are not expecting anything from them because I assume they know they can't.

ANYTHING that OP is willing to give is indeed a gesture of goodwill. Who knows what might happen next year. The tenants might be 'very nice' but OP can't predict the future, that the family might suddenly stop paying rent all together and refuse to go after a S21 is handed. I have heard of stories of 'very nice tenants for years' who becomes a nightmare.

OP, I think offering one month is a very nice gesture and one I hope will be greatly appreciated and returned if the situation ever arises. We could all do with being nicer to each other, it's just a pity that some people confuse nicety with entitlement.

martinthebandit

Argghhh wrote: »

offer them a month free at xmas, they will appreciate this as this is when money is tightest. give you time to put money away for then too.

As the OP has said this seems a good idea. I think most of us would be very happy with getting 11 months rent a year from good tenants.

Probably cost effective as well as no so good tenants would probably cost more than one months extra rent a year.

Detroit

I would think a reasonable way to calculate compensation would be to consider them to have been renting a 1 bedroom property for the duration of the time taken to carry out the repair, and charge them the equivalent rent for a 1 bedroom property for this period.

Add to this any losses they incurred in earnings and any further costs such as damage to their own possessions and property.

This sum would be my start point, as it is arrived at using objective criteria.

paddyrg

Mossfarr wrote: »

...the downright judgemental.
(paddyrg) the suggestion that we were trying to engage 'flakey trades' is way off the mark, the large 'professional building firms' refused to even quote as one small ceiling wasn't profitable enough for them!

Wasn't trying to make it personal, but talking in the bigger scheme of things - I wasn't there to see who your friend/neighbour called etc so I'm sure I am way off the mark as you see it. From the tenants viewpoint, 2 months is a seriously long time. The builder who declined to quote thinking it was not profitable would have turned up next day if you'd offered double the money for instance. What I'm saying is that from the tenant's perspective, the cost of the job to you is unimportant, and delays to get a good deal on the repairs are unnecessary. As the job hasn't been done in a week, but is comfortably working through its second month, from the tenant's perspective, they see you taking their living arrangements for granted.

I am taking the bigger case here, not the personal one, and no offence is intended