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Can I cancel holiday due to realatives imminent death

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  • Bright*
    Bright* Posts: 6 Forumite
    My mother in law past away at lunchtime today. Thank you for all your advise, certainly puts things into perspective. Make sure you tell your loved ones you love them!
  • Bright* wrote: »
    My mother in law past away at lunchtime today. Thank you for all your advise, certainly puts things into perspective. Make sure you tell your loved ones you love them!

    So sorry for your loss. Just be there for your husband. Losing anyone you love is hard, but I do think losing your mum is one of the hardest.
  • I'm sorry for your loss and your difficult situation.

    But financially, try to look at it this way:

    As it happens, you're likely to lose £4.5k.

    But if you'd gone to the States without insurance, had a serious medical emergency involving ambulances, much surgery, and months of rehabilitation and care, you could have lost £xxx,xxx, or even bankrupted yourselves. So be thankful you were prevented from going.
  • jackieblack
    jackieblack Posts: 10,499 Forumite
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    edited 28 July 2016 at 7:18PM
    Bright* wrote: »
    My mother in law past away at lunchtime today. Thank you for all your advise, certainly puts things into perspective. Make sure you tell your loved ones you love them!

    Very sorry for your loss.
    Bright* wrote: »
    Quick update, EBookers have just called me back, without a death certificate Virgin Atlantic will not refund!
    Update ebookers and ask them to update Virgin Atlantic (before Sunday). The death certificate will probably take a few days to get but if they know the change in circumstances and that you will be able to send a death certificate as soon as it is available you might get a better response.

    I know that it doesn't compare to losing a loved one, but hopefully you can salvage something and you and your husband can get away once the next few weeks are over and things settle down.
    Having something to look forward to might help a little in the next few weeks.
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  • suki1964
    suki1964 Posts: 14,313 Forumite
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    I'm sorry for your loss and your difficult situation.

    But financially, try to look at it this way:

    As it happens, you're likely to lose £4.5k.

    But if you'd gone to the States without insurance, had a serious medical emergency involving ambulances, much surgery, and months of rehabilitation and care, you could have lost £xxx,xxx, or even bankrupted yourselves. So be thankful you were prevented from going.


    How's this when now she has a death certificate before Sunday?

    How's all this when MIL wasn't even travelling?

    Did you actually read the OP?


    Op. I'm sorry for your loss. Thankfully she went quickly and I pray peacefully. We lost dad and Mil within 6 days of each other Christmas 4 years ago. It's terrible losing people before their time, esp to this insidious disease.

    I wish you strength for what's to come xx
  • photome
    photome Posts: 16,666 Forumite
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    suki1964 wrote: »
    How's this when now she has a death certificate before Sunday?

    How's all this when MIL wasn't even travelling?

    Did you actually read the OP?


    Op. I'm sorry for your loss. Thankfully she went quickly and I pray peacefully. We lost dad and Mil within 6 days of each other Christmas 4 years ago. It's terrible losing people before their time, esp to this insidious disease.

    I wish you strength for what's to come xx

    Tuesday was pointing out the folly of the OP Going to the USA without insurance and could have suffered those losses.

    Op sorry for your loss and hopefully you can now get something sorted.

    It's always sensible to get insurance at the time of booking your holiday or get an annual policy
  • pollypenny
    pollypenny Posts: 29,432 Forumite
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    As far as I've heard from those who have bereaved in the last year or so, you have to make an appointment to register a death.

    Therefore, it's unlikely that the OP can get a death certificate in time. Hopefully, Ebookers will persuade Virgin to understand and that a certificate will be sent asap.
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  • Torry_Quine
    Torry_Quine Posts: 18,872 Forumite
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    pollypenny wrote: »
    As far as I've heard from those who have bereaved in the last year or so, you have to make an appointment to register a death.

    Therefore, it's unlikely that the OP can get a death certificate in time. Hopefully, Ebookers will persuade Virgin to understand and that a certificate will be sent asap.

    Not here, you just go to the registry office when you need. The last death I registered the next day, it seems horrible to have to make an appointment.

    OP. I hope you get this resolved. Take care.
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  • bigadaj
    bigadaj Posts: 11,531 Forumite
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    Not here, you just go to the registry office when you need. The last death I registered the next day, it seems horrible to have to make an appointment.

    OP. I hope you get this resolved. Take care.

    There can be long delays in many areas of the country, a couple of weeks isn't uncommon unless you travel to an office that's less busy.
  • Lorian
    Lorian Posts: 6,243 Forumite
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    bigadaj wrote: »
    There can be long delays in many areas of the country, a couple of weeks isn't uncommon unless you travel to an office that's less busy.

    Travelling to another registry office will just delay the paperwork.

    "If you use a different register office the documents will be sent to the office in the area where the person died before they’re issued to you. This means you’ll usually wait a few days."

    To register the death you need the medical certificate from the hospital, signed by the doctor (check it before taking away) and then an appointment at the registry office (mine insist on an appointment, but have various slots depending on marriages etc). Very slim chance to get one this week I'd think.
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