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Calibration after windscreen replacement.

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  • Joe_Horner
    Joe_Horner Posts: 4,895 Forumite
    Ninth Anniversary Combo Breaker
    Qashqai does not have adaptive cruise, the only two things that could be affected by a windscreen replacement is the lane departure system and the speed limit sign detection.

    So if the windscreen's not calibrated then the driver goes blind?

    Someone really should remind the car companies of the old adage that just because you can doesn't mean you should!
  • Richard53
    Richard53 Posts: 3,173 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    Joe_Horner wrote: »
    Someone really should remind the car companies of the old adage that just because you can doesn't mean you should!
    This x 10.


    I'm convinced that many of the 'cool features' on modern cars are not there because people are asking for them, but because the technology makes them possible, and the makers feel that if they don't fit them, their competitors will and they will lose market share.


    I have recently acquired a 1992 Merc 190E, and there is almost nothing in it that doesn't contribute to making it go, stop or steer. I switch the lights on when it's dark, the wipers on when it rains, and I pay attention to lane markings, speed limit signs and the distance to the car in front all by myself. I love it.
    If someone is nice to you but rude to the waiter, they are not a nice person.
  • Iceweasel
    Iceweasel Posts: 4,876 Forumite
    Part of the Furniture 1,000 Posts Photogenic Combo Breaker
    edited 31 July 2016 at 10:03AM
    Autoglass and Aviva need to sort this out - if it needs a visit to a Nissan dealership workshop then Aviva should foot the bill.

    But a couple of things come to mind here.

    Firstly - don't blame the fitters - they are fed information from Autoglass HQ and told what to do and what equipment they should have with them.

    Secondly - there are NO Autoglass depots anymore - at least not in my area.

    All in the name of 'efficiency' - the work is done by techicians?/fitters from a van with an awning or tent-like structure which comes to your home or workplace after you have made a booking.

    See their website - it's all 'Let us come to you'.

    The old depots now have no customer facilities - they are used as storage places where the fitters collect the screens and stuff from every morning.

    In at least one large town the depot has been sold and a 7.5tonne delivery truck meets up with the fitters in their small vans in Tescos car-park every morning.

    I had a screen replaced (at home) recently by a very able and efficient technician (not a spotty yoof) who was bemoaning the fact that the folks who take the bookings in some anonomous central call centre do not check for all the possible options/features that the car may have and he frequently has to postpone a fitting/repair when he discovers that a certain type of sensor or camera needs to have a clear 'window' or a recalibration.

    It seems that every Autoglass van does not have all the possible gizmos that may be needed - mine knew exactly what my car had - lane camera, auto-dipping adaptive headlights, speed limit camera, rain-sensors, auto cruise control to name but a few of the things that are fed info from or through the windscreen.

    He fitted a new daylight/oncoming headlights sensor to the inside of my screen as a matter of course - it's cheaper to do that than return and replace if it is inadvertently damaged during the removal and replacement on the inside of the screen.

    All the other stuff we checked before he left - rain sensor for example by using a fine trigger spray.

    I got a genuine OE windscreen too - not some lookee-likee unbranded job from an unknown source.

    The call centres also give the technicians a very tight schedule of getting from one customer to another.

    I was very happy with Autoglass service - but I can see that there are so many variables at play that it would be easy to encounter a problem with them.
  • bigadaj
    bigadaj Posts: 11,531 Forumite
    Ninth Anniversary 10,000 Posts Name Dropper
    Richard53 wrote: »
    This x 10.


    I'm convinced that many of the 'cool features' on modern cars are not there because people are asking for them, but because the technology makes them possible, and the makers feel that if they don't fit them, their competitors will and they will lose market share.


    I have recently acquired a 1992 Merc 190E, and there is almost nothing in it that doesn't contribute to making it go, stop or steer. I switch the lights on when it's dark, the wipers on when it rains, and I pay attention to lane markings, speed limit signs and the distance to the car in front all by myself. I love it.

    As well as features and the need to keep up with the competition, as well as your customers aspirations, let's not forget the future revenue stream when the gadgets go wrong out of warranty.

    It's an acknowledged business model, rolls Royce aero engines for example make far more money from their maintenance contracts than from selling the engines initially.
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