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Bought a used car 2 months ago, now the dual mass flywheels faulty!

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24

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  • bigjl
    bigjl Posts: 6,457 Forumite
    My argument would be that the problem was there when he sold me the car and that he sold it to me in a condition deemed as unsatisfactory quality. The SOGA states that they must provide proof that the problem was not there at the point of sale which is impossible.

    So do you think ive a leg to stand on or cut my losses.

    Thanks again

    My opinion is no, you don't have a case.

    If the fault was there when you bought it he noise would have been evident.

    Which it wasn't.

    The DMF has now got more worn hence the noise.

    Personally I would drive it as is and put some money away every month and get the job done correctly.

    Buy an expensive car means expensive problems unfortunately.
  • Hi all,

    Luckily I didn't give up and have now had an email stating that the dealer is going to carry out all repair work needed to resolve the issue!

    Brilliant result!
  • Nobbie1967
    Nobbie1967 Posts: 1,669 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    Hi all,

    Luckily I didn't give up and have now had an email stating that the dealer is going to carry out all repair work needed to resolve the issue!

    Brilliant result!

    Well done,

    Good to know there are some good guys out there, we only tend to hear about the bad ones on here.
  • bigjl
    bigjl Posts: 6,457 Forumite
    Hi all,

    Luckily I didn't give up and have now had an email stating that the dealer is going to carry out all repair work needed to resolve the issue!

    Brilliant result!

    Make sure you inform people how well the Dealer has acted.

    As you didn't really have a strong case to get it fixed
  • Well it must have been strong enough for him to accept to carry out all repair work!;)
  • motorguy
    motorguy Posts: 22,611 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Well it must have been strong enough for him to accept to carry out all repair work!;)

    Everything said above is correct - it most likely falls within wear and tear paramenters under your legal rights.

    However your rights are different from what the dealer may feel is a justified repair.

    The dealer may well feel its unacceptable that you have had this major problem within such a short time and thus is repairing it for you.

    This may come as a surprise but most dealers dont just live by their legal obligations and apply a bit of common sense when something goes wrong. I know i did when i was trading.

    Fair play to the dealer for sorting it out.
  • arcon5
    arcon5 Posts: 14,099 Forumite
    Part of the Furniture 10,000 Posts Combo Breaker
    Wear and tear my !!!!. It's only done 60k miles.

    Just because it wasn't making a noise when op bought it doesn't mean op had no rights as another person implied. Goods also need to last a reasonable time based on age, condition and description. This hasn't.

    Some of you guys are absolute push overs, you lot should come buy one of my cars, it'll be brilliant
  • iolanthe07
    iolanthe07 Posts: 5,493 Forumite
    . It's only done 60k miles.

    Actually, 60K miles sounds rather a lot. DMFs are notorious for giving trouble on cars that are only used for short trips, and if that 60K was stop/starts around town I'm not surprised that it failed. Well done OP for getting it sorted.
    I used to think that good grammar is important, but now I know that good wine is importanter.
  • arcon5
    arcon5 Posts: 14,099 Forumite
    Part of the Furniture 10,000 Posts Combo Breaker
    edited 6 August 2016 at 1:16PM
    iolanthe07 wrote: »
    . It's only done 60k miles.

    Actually, 60K miles sounds rather a lot. DMFs are notorious for giving trouble on cars that are only used for short trips, and if that 60K was stop/starts around town I'm not surprised that it failed. Well done OP for getting it sorted.


    No it's not! Hear this rubbish far too often.
    Mondeos are renowned from DMF failure yet you don't see private hire vehicles putting new clutches in every year.
    Local driving will reduce its lifespan, not cut it in half!

    The dealer obviously agrees it shouldn't have failed so soon also, otherwise they wouldn't be sorting it.

    This 'it's a consumable' 'it's a wear and tear item' argument is thrown around far too much around here. Just because something wears doesn't mean it is t faulty. An engine is subject to wear and tear, doesn't mean we accept premature failure. So why people accept such on flywheels costing significant sums is beyond me
  • forgotmyname
    forgotmyname Posts: 32,931 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    The dealer may have sourced a cheap used item to fit.

    Its standard part of a clutch change these days. Back in the day they would have stuck a new clutch plate in and not bothered with the diaphragm or release bearing. but then it because a bit harder to do teh clutch and it was worthwhile replacing it all on one go and now they added a flywheel held together with some sticky tape and chewing gum its a standard replacement with the rest of the clutch.
    Censorship Reigns Supreme in Troll City...

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