Valuations for stair casing - is this behaviour legal?

theclarkofben

<resolved>

G_M

I know little about the subject but

theclarkofben wrote: »

......in accordance with our housing association's policies the £420,000 val for stair casing has expired. .....

However, the HA is now saying that it doesn't matter if this new valuation concludes a lower value - they will only accept £420,000.

If the valuation has expired it seems obvious any new valuation should apply.

Does the HA have a complaints process?

edit: Internet search. I use Bing:

http://england.shelter.org.uk/get_advice/social_housing/housing_association_tenancies/complaints_about_housing_associations

theclarkofben

<resolved>

davidmcn

theclarkofben wrote: »

Do we not have laws or regulations to control this kind of behaviour?

Surely you have an agreement with the HA which sets out how the value is ascertained? What does it say?

G_M

davidmcn wrote: »

Surely you have an agreement with the HA which sets out how the value is ascertained? What does it say?

OP does say:

in accordance with our housing association's policies the £420,000 val for stair casing has expired.

theclarkofben

<resolved>

Grenage

Reading that; the new valuation will replace the old valuation.

davidmcn

G_M wrote: »

OP does say:

theclarkofben wrote: »

Here's the wording in the procedure documentation:

Ok, but those appear to be the HA's "helpful" guidance as to what they think happens, not an agreement which the OP has made with the HA. What does the lease say about it?

nubbins

Who at the HA is saying this?