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Currency conversion question

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Hello,


I went on holiday to France a few days ago and wanted to use my Halifax Clarity Credit Card. I loaded 100 pounds onto the card before I left the UK. At an ATM in Lille Station I withdrew 100 Euros and was charged 94.76 GBP - an exchange rate of 1GBP = 1.0552 Euro. I've called Halifax who say that this was just the rate at the time - I dispute this. Does anyone have any advice or do I just have to put up with it?!


Many thanks.

Comments

  • PeacefulWaters
    PeacefulWaters Posts: 8,495 Forumite
    Halifax are wrong but it's your fault.

    You've instructed the ATM to convert to £ rather than ensuring the transaction remained in € and letting Halifax do the conversion at the MasterCard rate.
  • I seem to remember having a choice after putting in my pin...
  • eDicky
    eDicky Posts: 6,835 Forumite
    Ninth Anniversary 1,000 Posts Name Dropper
    paul179 wrote: »
    I seem to remember having a choice after putting in my pin...
    Yes, you chose the wrong option, 'Conversion'. Your statement showed a straight figure in pounds, no mention of euros and exchange rate, no? The Halifax agent is ignorant.
    Evolution, not revolution
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