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I'm moving out of my rental - how do I end my talktalk contract?
sondyb
Posts: 2 Newbie
I've lived in the property coming on 2 years. I'm with talktalk. I called a few months ago to ask how I can end my internet when i move out in august. they started talking about sending paperwork to the new tenants so that the ownership of the contract can change.
Can I just end my direct debit mandate? I don't want to be hit with a cancellation fee.
Thank you
Can I just end my direct debit mandate? I don't want to be hit with a cancellation fee.
Thank you
0
Comments
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you need to give them 30 days noticeEx forum ambassador
Long term forum member0 -
Just be firm that you want to terminate, giving the 30 days notice. They will accept it eventually!0
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http://help2.talktalk.co.uk/about-cancelling-my-talktalk-service
Call them today from your home phone (free) to cancel.0 -
If you are cancelling because of moving home, then you will face a charge of, I think, £30 which is a standard termination fee charged by Open Reach to all broadband providers when the line isn't being taken on by a new customer."There are not enough superlatives in the English language to describe a 'Princess Coronation' locomotive in full cry. We shall never see their like again". O S Nock0
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poppasmurf_bewdley wrote: »If you are cancelling because of moving home, then you will face a charge of, I think, £30 which is a standard termination fee charged by Open Reach to all broadband providers when the line isn't being taken on by a new customer.
It doesn't apply to LLU lines0
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