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Used the MSE advice-- now all gone bad
Whatdo
Posts: 99 Forumite
Took advice on MSE comparison knowledge section and used dedicated link for plusnet broadband and phone offer ending tonight with the cashback link.
All well and good but I was never given option to pay line rental in one go.
So they have taken £23 ish as first payment then the next screen wanted to set up direct debit instead (no option to escape--go back-- etc. so payment timed out.
So now probably no cashback will verify and no opportunity to pay the years line rental upfront.
now I guess in the 14 day cancellation they will charge me to give me the money back, bit pessimistic I know but........ once trust in advice is questionable then trust takes walkies......
disappointed
cheers
..
All well and good but I was never given option to pay line rental in one go.
So they have taken £23 ish as first payment then the next screen wanted to set up direct debit instead (no option to escape--go back-- etc. so payment timed out.
So now probably no cashback will verify and no opportunity to pay the years line rental upfront.
now I guess in the 14 day cancellation they will charge me to give me the money back, bit pessimistic I know but........ once trust in advice is questionable then trust takes walkies......
disappointed
cheers
..
0
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