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replaced sky router

Sky has agreed to send me a replacement router but tied to 12 months contract. Is it a matter of swapping them.
Thanks

Comments

  • Inner_Zone
    Inner_Zone Posts: 2,856 Forumite
    Part of the Furniture Combo Breaker
    loulou41 wrote: »
    Sky has agreed to send me a replacement router but tied to 12 months contract. Is it a matter of swapping them.
    Thanks

    What did Sky advise when you asked them?
  • AndyPK
    AndyPK Posts: 4,377 Forumite
    Part of the Furniture 1,000 Posts
    Hopefully Sky should set it all up for you.

    or you could purchase a sky one off ebay, but it would need your password putting in (assuming you know it) and kinda have to know what you are doing.
  • AndyPK wrote: »
    Hopefully Sky should set it all up for you.

    or you could purchase a sky one off ebay, but it would need your password putting in (assuming you know it) and kinda have to know what you are doing.

    I understood the username and password were hard coded into the router, so there's no scope to change them.
  • AndyPK
    AndyPK Posts: 4,377 Forumite
    Part of the Furniture 1,000 Posts
    Oh. Normally you can change them. Not tried on my Sky one.

    So the ones being sold on ebay are useless ?
  • steveE2
    steveE2 Posts: 1,327 Forumite
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    lolo41
    Straight swap will work no problem.

    All sky routers will work on any sky broadband account,even someone else's as long as the previous account wasn't banned for non payment.

    The only time you need to extract a password from a sky router is if you want to use a non sky router.
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