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Parking sign only in Welsh

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When I parked at a local car park, there was a sign in Welsh but not English which I believe is compulsory in Wales. I bought a ticket at the only pay station and displayed it. I received a PCN telling me that I did not display a valid permit. This was obviously what the Welsh sign was saying. I had to appeal the charge as the vehicle belonged to the manufacturer and I could not allow them to be hounded for the charge. I have communicated 3 times with UKCP sending a photo of the Welsh only signage. They have today said that the signage was adequate as there were signs elsewhere in the parking area. I had no cause to walk 50 metres down the parking area and so was not aware of the other signs. My appeal is refused suggesting that I make an appeal to POPLA if I am not satisfied. They also suggested the Ombudsman Services but point out that they have chosen not to participate in that scheme and so if I wish to appeal it will have to be done through POPLA. What should I do?
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Comments

  • Northlakes
    Northlakes Posts: 826 Forumite
    Ninth Anniversary Combo Breaker
    edited 11 July 2016 at 9:38PM
    From the BPA code of practice,

    18.6 The wording you include on your specific parking terms
    signage is your decision. However, you should try to
    use plain and intelligible language in all your signs and
    information.

    So your POPLA appeal will be based on signage. They can't expect you to know Welsh most Welsh don't.
    REVENGE IS A DISH BETTER SERVED COLD
  • I made this point in my first communication to UKCP but they made no reference to it in the first 2 replies.
  • Northlakes
    Northlakes Posts: 826 Forumite
    Ninth Anniversary Combo Breaker
    UKCP are only after your money, nothing else and will say anything to get it.

    Look up other signage appeals and get photos etc.
    REVENGE IS A DISH BETTER SERVED COLD
  • beamerguy
    beamerguy Posts: 17,587 Forumite
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    edited 11 July 2016 at 10:00PM
    Maybe UKPC have a special Welsh dept who don't understand english ??

    Here is a translation of the BPA code, maybe the vermin will understand

    Oddi wrth y cod ymarfer,
    18.6 BPA geiriad eich cynnwys ar eich arwyddion telerau parcio penodol yn eich penderfyniad. Fodd bynnag, dylech geisio defnyddio iaith glir ac yn ddealladwy yn eich holl arwyddion a gwybodaeth.

    No, I do not speak welsh, this is from a translator service
  • Owain_Moneysaver
    Owain_Moneysaver Posts: 11,392 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Elma6jxr wrote: »
    When I parked at a local car park, there was a sign in Welsh but not English which I believe is compulsory in Wales.

    Possibly only for council parking signs, not private ones.
    However according to the Welsh Language Society their refusal to pay the £65 fines is on flimsy legal ground.

    “Documents issued by private companies are not covered by the 1993 Welsh Language Act,” a spokesman said.

    http://www.telegraph.co.uk/motoring/news/9025816/Welsh-motorists-in-parking-ticket-language-protest.html

    However as private parking operators have no statutory power to levy fines and rely on contract law, it will be hard for them to rely on a contract in a language you cannot understand. Most such 'contracts' are unenforceable anyway.
    A kind word lasts a minute, a skelped erse is sair for a day.
  • Northlakes
    Northlakes Posts: 826 Forumite
    Ninth Anniversary Combo Breaker
    edited 11 July 2016 at 10:15PM
    Quite right. PCN's issued in Wales should be bilingual. What's F O in Welsh.

    My brother is Welsh speaking and had to go on a speed awareness course. He chose Welsh but 50% hadn't realised and didn't have a clue what was going on!
    REVENGE IS A DISH BETTER SERVED COLD
  • beamerguy
    beamerguy Posts: 17,587 Forumite
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    Northlakes wrote: »
    Quite right. PCN's issued in Wales should be bilingual. What's F O in Welsh.

    The translator says

    ffwciwch o 'ma
  • Owain_Moneysaver
    Owain_Moneysaver Posts: 11,392 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Northlakes wrote: »
    What's F O in Welsh.

    ff-io bant
    A kind word lasts a minute, a skelped erse is sair for a day.
  • pappa_golf
    pappa_golf Posts: 8,895 Forumite
    1,000 Posts Combo Breaker
    I suggest any further communication to excell and POPLa is in welsh


    when in rome ,,,,,,,,,,,,
    Save a Rachael

    buy a share in crapita
  • beamerguy
    beamerguy Posts: 17,587 Forumite
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    pappa_golf wrote: »
    I suggest any further communication to excell and POPLa is in welsh


    when in rome ,,,,,,,,,,,,

    It's UKPC pappa, those Beaconsfield rats ??

    YES, a POPLA appeal in Welsh would be good, I don't think there is anything in the code as to what language

    Translate
    http://imtranslator.net/translation/english/to-welsh/translation/

    It would be fun to appeal to IPC/IAS in another language, they claim they are International after all
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