Receipt for product on warranty

jeremy2012

Dear All,

I am curious to find out how you deal with receipts. Let me explain:
Every so often, you will buy appliances, electrics, Kitchenware, etc etc that would come with a warranty.

Keeping a receipt as paper, is not much of any use as the ink after one year would go off.

I was wondering how you guys are managing these.

It is a limited amount of receipt only we are talking about, but it is always annoying to realise that you have lost them when the Item was still under warranty.

Should I use an application if that exist? should I take a picture on my phone and sent it to myself by email and put in a folder in my personal emails by years so I can go back if needed.

Thanks,

J.

[Deleted User]

You don't legally require a receipt, to claim on a warranty.

What you need is "proof of purchase".

That could be an entry on a Credit Card bill.

shaun_from_Africa

Bedsit_Bob wrote: »

You don't legally require a receipt, to claim on a warranty.

What you need is "proof of purchase".

That could be an entry on a Credit Card bill.

That is incorrect.
When claiming on a warranty, you require whatever the documentation for that warranty states is required.
If it says that an original receipt is needed then the warranty provider is perfectly within their rights to refuse anything else such as a bank statement or credit card bill.

It is when enforcing your statutory rights such as the SOGA or consumer rights act that a proof of purchase such as a credit card statement should be acceptable.

kwikbreaks

I use a plastic bag and I can still read stuff several years past any possible warranty claim as I find whenever looking for a receipt.

Perhaps your house has an infestation of ink moths?

hans_2

Consumers left without warranties as text on receipts fades away

[Deleted User]

shaun_from_Africa wrote: »

If it says that an original receipt is needed then the warranty provider is perfectly within their rights to refuse anything else such as a bank statement or credit card bill.

Are you sure?

Telegraph wrote:

In response, Argos it was aware of the issue with thermal receipts but said customers could use bank statements as proof of purchase.

shaun_from_Africa

Bedsit_Bob wrote: »

Are you sure?

100% sure.
If Argos are willing to accept a bank statement as proof of purchase for a warranty claim then this is entirely up to them.
Other retailer and manufacturers will have different policies and provided that the terms are made clear to warranty holders, it's entirely legal.

As neither a manufacturer or retailer is legally obliged to offer any warranty, when they do they are permitted to have terms and conditions that might well be illegal if they attempted to state similar terms on someone who was using their statutory SOGA or CRA rights.

Nilrem

I tend to try and store thermal ink receipts in relatively controlled/cool conditions out of the light, typically they'll last several years in a box in the loft.
The real killer for thermal receipts is being left in sunlight, or in your wallet where they get rubbed and warmed as you sit down etc, so get them into a drawer/folder away from the light and heat ASAP.

For a lot of stuff I leave the receipt in the box and use a marker to write the purchase date/warranty expiry on the outside.
For really expensive stuff I'll make a copy of the original receipt, a mobile phone camera is usually good enough, then save the picture (named as the item to make it easier to find) in a folder on my machine that gets backed up.

For example I can produce a copy of the receipt for my TV from 8 years ago in about 2 minutes, I copied the receipt as it had a 5 year warranty.

googler

jeremy2012 wrote: »

Keeping a receipt as paper, is not much of any use as the ink after one year would go off.

I've got receipts for stuff I bought in the 1980s, and they haven't faded at all.

kwikbreaks

googler wrote: »

I've got receipts for stuff I bought in the 1980s, and they haven't faded at all.

Your house must be free of ink moths just like mine. I though my junk clear out regime was pretty slack but it's nothing on yours...

Neil49

Scan them and store them in a folder called Receipts.