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PPI claim. Over 10 years old

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Hi. Contacted my bank who said I would have qualified for being mis-sold PPI but because it was over 10 years ago I was not eligible to claim. Is this correct or should I pursue it.
Many thanks
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Comments

  • McKneff
    McKneff Posts: 38,857 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    You are indeed eligible to make a complaint,(note, a complaint and not a claim) but as it was taken out before this was regulated they can literally say
    On Your Bike.

    Do they say why you would have qualified.......

    Any complaint would have to be backed up with proof of miss sellling,
    make the most of it, we are only here for the weekend.
    and we will never, ever return.
  • dunstonh
    dunstonh Posts: 119,676 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Combo Breaker
    There is no 10 year rule.
    I am an Independent Financial Adviser (IFA). The comments I make are just my opinion and are for discussion purposes only. They are not financial advice and you should not treat them as such. If you feel an area discussed may be relevant to you, then please seek advice from an Independent Financial Adviser local to you.
  • sun73
    sun73 Posts: 498 Forumite
    Part of the Furniture 100 Posts
    Can I ask which bank said this?
  • Thanks for replying. I haven't sent a letter but called the complaints department. The guy checked it out and said necause i didn't know I was paying for it I would be eligible but because it was over 10 years i couldnt.Will now get onto sending a letter. Thank
  • [Deleted User]
    [Deleted User] Posts: 26,612 Forumite
    Eighth Anniversary 10,000 Posts Name Dropper Photogenic
    Claireyc6 wrote: »
    The guy checked it out and said necause i didn't know I was paying for it I would be eligible but because it was over 10 years i couldnt.
    Sounds like you have completely misunderstood. Are you sure the operator didn't tell you that they had no records of your finance going back ten years?

    What reason are you giving for being mis-sold? Did you even have PPI?
  • devon-tony
    devon-tony Posts: 15 Forumite
    PPI Party Pooper Debt-free and Proud!
    Barclaycard just upheld a complaint for card from 2001
    Barclayloan did the same for a loan in 1997
    I guess it depends on some luck
  • [Deleted User]
    [Deleted User] Posts: 26,612 Forumite
    Eighth Anniversary 10,000 Posts Name Dropper Photogenic
    As long as records exist, there is no real time limit for PPI complaints.
  • dunstonh
    dunstonh Posts: 119,676 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Combo Breaker
    It sounds more like a conversation on probability rather than them quoting a rule. i.e. Because its over 10 years ago, there may not be the records. Nothing to do with eligibility.
    I am an Independent Financial Adviser (IFA). The comments I make are just my opinion and are for discussion purposes only. They are not financial advice and you should not treat them as such. If you feel an area discussed may be relevant to you, then please seek advice from an Independent Financial Adviser local to you.
  • -taff
    -taff Posts: 15,347 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    Unless they weren't regulated.

    who are you complaining to and when was it sold?
    Non me fac calcitrare tuum culi
  • [Deleted User]
    [Deleted User] Posts: 26,612 Forumite
    Eighth Anniversary 10,000 Posts Name Dropper Photogenic
    -taff wrote: »
    Unless they weren't regulated.
    Regulation began Jan 2005, this is now eleven and a half years ago....
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