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Any luck claiming from Eurowings/Germanwings

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Hi,
we experienced a 27 hour delay with Eurowings flying from puerto plata to germany, to our connecting flight a couple of days later with another airline. We have followed Martins advice and written to the airline. When we phone them they said to send the information and they would let us know in two weeks the outcome, however they have not responded at all.
I don't want this to all be a hugh waste of time.
Has anyone else had any luck claiming from them? or any advice.
Thanks

Comments

  • JPears
    JPears Posts: 5,111 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    Have you read Vauban's guide? And please post on "Other EU airlines" thread, not your own personal board cluttering thread.
    If you're new. read The FAQ and Vauban's Guide

    The alleged Ringleader.........
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