Selling house - ID check problems

DelilahFP

Hello - this is a bit of a desperate situation. My son and daughter jointly own a house and are in the process of selling it - they have reached the draft contract stage.

A few weeks ago, both son and his sister went into the conveyancers/solicitors with their paperwork for ID checks.
No problems with son's ID

However, daughter received an email this afternoon stating the further checks, done out of the office, have come back saying her ID is insufficient.

Sadly, being somewhat dozy, her passport is out of date (and was when she took it in) but she took in all she could - long birth certificate, P45, pay slips, utility bills in her name.
It now looks like, having come this far and with the buyers pushing, this is going to cause them to be unable to sell their house.

She has recently left the home she lived at (broken up with the father of her children) which is not the house they are selling, by the way - and we wonder if this has caused a problem with checking her as her address has changed?

What on earth can she do to prove legally who she is? It seems ridiculous when she is a born and bred UK citizen who has never left the country.

If anyone can give advice, we would appreciate it - things are going to get desperate if they cannot sell the house (which has been rented out for 5 years and now they need to sell)


Many thanks

G_M

so she produced an out of date passport, and utility bills/P45 etc showing an address where she does not live?

I'm not surprised the solicitor has raised this as an issue.

Why on earth did they leave it solate? I'm selling a property and sorted out the solicitor documentation before the agent had even got it up on Rightmove.

She needs to ask the solicitor what ID he'll be satisfied with, and then provide that.

silvercar

What on earth can she do to prove legally who she is? It seems ridiculous when she is a born and bred UK citizen who has never left the country.

I don't know what nationality has to do with it, we bought off someone from overseas who had never set foot in the UK.

She needs to ask her solicitor what further documents are required and then take them in. Not having an up to date passport is not a bar to selling your home.

DelilahFP

The utilities/P45 show the address she was still living at when she took them in. It is only in the last week she has changed address.


At the time the solicitor said the ID paperwork was fine. This was some weeks ago. It is the solicitor who said all was fine and she was happy to proceed with all that is required for a sale.


This is why we are stunned to suddenly today have our daughter told this.

G_M

There's more to this than you are telling us.

May be more than she is telling you.

Or more than the solicitor has told her.

Find out.

bigfreddiel

Some people who own homes don't have passports -what would they do.

Maybe her drivers licence would do.

fj

Noctu

Ask the solicitor if an in date passport would resolve the issue - and if so, go and get one on a same day appointment?

DelilahFP

G_M wrote: »

There's more to this than you are telling us.

May be more than she is telling you.

Or more than the solicitor has told her.

Find out.

There is absolutely nothing more to this. Hence our surprise. And massive concern that it has taken this long for her to say the ID is not sufficient.


This solicitor has been used by another son before and he also is using the same firm (same solicitor, too) to buy a house - my husband and I went in this morning to show our own ID and proof of not money-laundering because we are handing over £40,000 as a deposit for him.


My husband happens to have a photo driving licence but as of yet I have not been required to change my old style one.
Neither of us have passports, therefore I do not possess photo ID - this will cause problems apparently, even though I took in all the paperwork I have, bank statements, utilities, paper licence.
Seems if you do not have a photo ID you have problems being identified. She said I would have to have an independent check.


She said the rules have changed because only a couple of years ago we did the same and handed over a deposit and no photo ID then was required.


As for my son and daughter not being as quick off the mark as yourself, well what can I say?


I asked for genuine help/guidance as to what else my daughter can provide to prove her ID.


No conspiracy theories, no hidden secrets, all above board.

DelilahFP

bigfreddiel wrote: »

Some people who own homes don't have passports -what would they do.

Maybe her drivers licence would do.

fj

She does not drive, sadly. Another bent spoke in the wheel

DelilahFP

Noctu wrote: »

Ask the solicitor if an in date passport would resolve the issue - and if so, go and get one on a same day appointment?

Yes - I have researched and this may be the only possibility. She would have to travel to London, apparently, which would be a bit of a trek as she works and has 2 young children.. but it may be the only answer.

G_M

DelilahFP wrote: »

There is absolutely nothing more to this. Hence our surprise. And massive concern that it has taken this long for her to say the ID is not sufficient.

However, daughter received an email this afternoon stating the further checks, done out of the office, have come back saying her ID is insufficient.

What 'further checks'?
Done why? When?
'Insufficient' in what way? Not enough? False/inaccurate?

Since

At the time the solicitor said the ID paperwork was fine.

something must have changed. Hence my suggestion that:

There's more to this than......