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Chances of a non-successful install due to non standard House placement

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Asomodai
Asomodai Posts: 10 Forumite
edited 27 June 2016 at 1:24PM in Broadband & internet access
Hello all.

I have purchased a Virgin Broadband only deal.

My road is down as having Virgin services available, however my house along with a few others are actually down a little culdesac where the road only goes halfway down and we are right at the end.

The path is publicly owned. I have no idea if the neighbors also have Virgin services. (We haven't moved into the house yet)

I have a photo but as I am a new user I cannot link to it.

What are the chances install wont actually happen first time? (They are aware they need to lay a cable to the house).

Comments

  • AndyPK
    AndyPK Posts: 4,348 Forumite
    Part of the Furniture 1,000 Posts
    With mine they did a survey and worked out the cost.

    They only had to cross a tiny road and I had to pay £150 + take 3 services from them as it made it cheaper.

    Took 6 weeks and with lots of nagging they installed it when they said they would. As I had paid I had more leverage.

    Main problem was the appalling communications between HQ and local VM. HQ told me the install would be delayed, but it actually went ahead fine.
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