Help with SSE very low broadband speed

deanos

I switched to SSE the other week, before that point i was with BT and before them Talk Talk both on fibre and both no problems downloading at all

Since i switched to SSE my speeds in the evening are dire and im being throttled badly, a 1gb file will take over an hour

Now here the problem , SSE want me to do speed tests on the BT Wholesale site and log them, but they always come back with excellent results, however i run tests at various other sites and they always come back way lower, and the download times back this up

I presume Daisy who run SSE's network are letting traffic through to skew the results

Just looking for any advice really to get out of this hell hole :mad:

the pictures pretty well sum it up, low points are between 6 and midnight, i get between 256kpbs and 9.7mpbs then in the day its around 60mpbs

astreix

I'm facing the same problem... Is there any solution?

deanos

Put a official complaint in and run loads of speed tests daily , i recommend

http://testmy.net/
http://speedof.me/
http://www.thinkbroadband.com/speedtest.html
http://speedtest.btwholesale.com/

They have let me leave without penalty but taken me a while

Marksfish

At least you have now got far enough down the road that you are able to now leave penalty free though :beer: