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Item sold online not as described, where do I stand?

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  • unholyangel
    unholyangel Posts: 16,866 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Because they have opened all the boxes and built it in the intervening time, despite this dispute

    Acceptance isn't mentioned in the consumer rights act - only the sale of goods act.

    Furthermore, the consumer rights act states:
    (3)The time limit for exercising the short-term right to reject (unless subsection (4) applies) is the end of 30 days beginning with the first day after these have all happened—

    (a)ownership or (in the case of a contract for the hire of goods, a hire-purchase agreement or a conditional sales contract) possession of the goods has been transferred to the consumer,

    (b)the goods have been delivered, and

    (c)where the contract requires the trader to install the goods or take other action to enable the consumer to use them, the trader has notified the consumer that the action has been taken.

    (6)If the consumer requests or agrees to the repair or replacement of goods, the period mentioned in subsection (3) or (4) stops running for the length of the waiting period.

    (8)The waiting period—

    (a)begins with the day the consumer requests or agrees to the repair or replacement of the goods, and

    (b)ends with the day on which the consumer receives goods supplied by the trader in response to the request or agreement.

    Which means OP is still within the 30 days and still has the short term right to reject.
    You keep using that word. I do not think it means what you think it means - Inigo Montoya, The Princess Bride
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