blue screen of death unmountable_boot_volume help

chardonnay_2

hi, sons laptop has got a blue screen of death with unmountable_boot_volume error

technical info
***STOP:0X000000ED(0X81BD5BB8, 0XC0000006, 0X00000000, 0X00000000)

does anyone know how to fix this please or will it need to be fixed by professionals or binned?

many thanks for any responses

PaulK_3

http://support.microsoft.com/kb/297185
Could be a hardware issue with the drive or possibly a BIOS setting that has corrupted. If you boot the PC and get into the BIOS is the drive detected and shown correctly?

ericsson_2

i recently had the same unmountable boot volume error.

have you touched the insides of the laptop?

chardonnay_2

PaulK wrote: »

http://support.microsoft.com/kb/297185
Could be a hardware issue with the drive or possibly a BIOS setting that has corrupted. If you boot the PC and get into the BIOS is the drive detected and shown correctly?

thanks paul, could you tell me exactly how to get into the bios and how to check- cheers?

chardonnay_2

ericsson wrote: »

i recently had the same unmountable boot volume error.

have you touched the insides of the laptop?

we had a problem where the hinge broke and hubby had to take the screen off to replace the hinge.

PaulK_3

Normally when a PC boots up you see a black screen with writing on that tells you to press a key for certain functions. Depending on the BIOS the key changes, could be delete, could be an F key etc.

Chippy_Minton

Do you have a Windows XP CD to run Recovery Console? http://support.microsoft.com/kb/297185

Or this tool might be available in a recovery partition.

ericsson_2

chardonnay wrote: »

we had a problem where the hinge broke and hubby had to take the screen off to replace the hinge.

my prob was with a desktop, but im not sure if this will help or not but check the hard drive is connected to the laptop properly as my problem was a loose ide cable

Scaptain_Carlet

Yes run the recovery console, and type "CHKDSK /r" (without the quotes).

Should take a couple of hours to complete, but is likely to solve your problem. Please try it.

skiddy2k

Scaptain_Carlet wrote: »

Yes run the recovery console, and type "CHKDSK /r" (without the quotes).

Should take a couple of hours to complete, but is likely to solve your problem. Please try it.

+1, has done the job every time I've seen the UnmountableBootVolume message.

It may be from corrupted/damadged hardware... if the frequencies of this Blue Screen (Unmountable Boot Volume) increases, you may want to consider backing up your important files and getting a new Hard Drive

Scaptain_Carlet

Additionally, to help prevent this sort of thing happening again:

Everytime you have a system problem/power cut/ lockup etc where you don't shut down properly, this easy preventitive measure is a great tip to remember:

In windows, go to start, click 'run'

type "CHKDSK /f" without quotes. Next time there's a reboot there'll be a quick preventitive check which will automatically fix any issues. The CHKDSK /r in the recovery console is for recovery.