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Buyer not responding to agent

We accepted an offer on our property 7 weeks ago. As soon as we accepted the offer we appointed our solicitors and presumed all was going through.

However we only had the mortgage valuation completed on the house at the start of last week and then the following day our estate agents called and said they could not contact our buyers and that they had not yet instructed a solicitor.

I have phoned the estate agents again today and have been advised they still have not instructed the solicitor and also that they have still not been able to get in contact via phone or email. They also advised when they called it was not a foreign ringtone.

This has left me very unsure that this sale will proceed, the estate agent advised that at lest they had paid for the valuation as that shows some commitment but it makes me feel uncomfortable.

Any advice on any similar situations? What can we do, we can't just keep waiting in limbo for them.
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Comments

  • Thrugelmir
    Thrugelmir Posts: 89,546 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    Buyer on holiday?

    Still awaiting the mortgage offer before proceeding further?
  • Willis0000
    Willis0000 Posts: 11 Forumite
    They may be away however they have emailed last week and this week and phoned also with no foreign ringtone so I would have thought they would reply. If waiting for mortgage offer you would think they would still speak to agents.
  • eddddy
    eddddy Posts: 18,179 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Presumably you have their current address from the memorandum of sale.

    If it's nearby, you can either be a super-sleuth and go to see if there's any signs of life, or you could just knock on the door.
  • Willis0000
    Willis0000 Posts: 11 Forumite
    Good idea.
  • marksoton
    marksoton Posts: 17,516 Forumite
    It'd be back on the market if it were me. 7 weeks and no solicitor? I don't think so.....
  • hazyjo
    hazyjo Posts: 15,475 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    I'd give a deadline - lots of people put offers on several things and don't bother letting vendors know when they no longer want their house.


    "As we're now 7 weeks in and we've had no communication with regard to your solicitor, survey, [etc] and we've not had replies to our calls [word accordingly], if we have not received communication from you by [whenever], we will presume you are no longer looking to purchase this property and will remarket accordingly."


    Jx
    PS I would only give them a couple of days, certainly not weeks, or even one week. Timewasters. If they're that slow at this stage of the game, it's likely to take 6 months at this rate if they do go ahead.
    2024 wins: *must start comping again!*
  • brodawel
    brodawel Posts: 153 Forumite
    They are probably trying to save money by not instructing a solicitor until after survey in case the survey shows up problems. It might take a week for them to get the results of survey from the surveyor, then they need to read it etc. I'd definitely be wary because they are not replying but I wouldn't give up, at least they have had a survey done and it was only last week, however you should be hearing by end of this week IMO at least.
  • MortgageMamma
    MortgageMamma Posts: 6,686 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    Some lenders are offering free surveys for house purchases at the moment, so don't let the survey situation give you a false sense of security. Get it back on the market but delay accepting offers until you've heard back from them.
    I am a Mortgage Adviser

    You should note that this site doesn't check my status as a mortgage adviser, so you need to take my word for it. This signature is here as I follow MSE's Mortgage Adviser Code of Conduct. Any posts on here are for information and discussion purposes only and shouldn't be seen as financial advice.
  • Surrey_EA
    Surrey_EA Posts: 2,048 Forumite
    Tenth Anniversary 1,000 Posts
    7 weeks and no solicitor instructed. I'd be getting your property back on the market.
  • chelseablue
    chelseablue Posts: 3,303 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    As above, 7 weeks and no solicitor instructed?


    I would put the property back on the market and have the agent tell them that is what is happening
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