T Mobile - Voluntary Termination

BigBadJohn

Hi Everyone,

I've just tried re-joining T Mobile after a 6 months gap (Went to O2 but then cancelled due to the NGN change of contract) and they've refused me on credit grounds.

I thought this was quite strange as I have a a good credit rating and never missed a payment with them or anyone else. So anyway I just pulled my credit file and when I ended my contract with T mobile last time they put a marker on my credit file as "Voluntary Termination" - Does anyone know what this means?

Cheers

jay78

Bump!!!!!!

Sid_Harper

Er, it means you voluntarily terminated your contract. I don't think it means anything bad (or good) to have a marker. Try asking Experian's helpline what it means.

I would suggest that that (the voluntary termination marker) might not be the actual reason for refusing you a phone, but something else about your credit!

Of course, the fact that they (T-mobile) won't in all probability tell you why they refused does not help...