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What can a tenant do if estate/letting agent imposes unfair terms?

124

Comments

  • Guest101
    Guest101 Posts: 15,764 Forumite
    srh1 wrote: »
    The supplier is not sure a smart meter can even fit in there as they might have to cut off the power to the rest of the flats which they dont want to do.

    They shouldn't need to do that, as the only electricity going through your meter should be for your flat.
  • baldelectrician
    baldelectrician Posts: 2,467 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    srh1 wrote: »
    The supplier is not sure a smart meter can even fit in there as they might have to cut off the power to the rest of the flats which they dont want to do.



    Each dwelling should have a isolator or separate fuse, this is usual unless the flats are really old
    baldly going on...
  • Boatdweller
    Boatdweller Posts: 158 Forumite
    One of the blocks I manage has a communal door to the electricity meters. I don't have out keys left right and centre, but they can pay a £10 deposit, borrow a key and return it. Have you tried this approach with them?
  • Guest101
    Guest101 Posts: 15,764 Forumite
    One of the blocks I manage has a communal door to the electricity meters. I don't have out keys left right and centre, but they can pay a £10 deposit, borrow a key and return it. Have you tried this approach with them?



    Seems reasonable assuming you have an office on site.
  • srh1
    srh1 Posts: 40 Forumite
    One of the blocks I manage has a communal door to the electricity meters. I don't have out keys left right and centre, but they can pay a £10 deposit, borrow a key and return it. Have you tried this approach with them?

    That is one of the first things I asked them and they still said no.
  • sniggings
    sniggings Posts: 5,281 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    what reason have they gave for not allowing you access?
  • Thrugelmir
    Thrugelmir Posts: 89,546 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    srh1 wrote: »
    Hello there, I am a tenant with an estate agency who are refusing to give me a key to access a communal metering cupboard.

    What else is in the cupboard?
  • srh1
    srh1 Posts: 40 Forumite
    sniggings wrote: »
    what reason have they gave for not allowing you access?

    The reason is health and safety. Typical case of health and safety gone mad!

    As I have been told by shelter and council rent advice services there is nothing about domestic electric meters in the health and safety rules and regulations so anyone can go make their own rules.
  • srh1
    srh1 Posts: 40 Forumite
    Thrugelmir wrote: »
    What else is in the cupboard?

    Just electric meters and wiring
  • StumpyPumpy
    StumpyPumpy Posts: 1,458 Forumite
    Part of the Furniture 1,000 Posts Photogenic
    Dear Management Agent,

    I am currently in dispute with my electrical supplier who has claimed that I am using 200kWh between the hours of midnight and 5am every day. This is patently ludicrous, however the only way I can prove my case is to log meter readings every 15 minutes during this period for the next four to six weeks.

    As I have not been provided with access to the meter cupboard for health and safety reasons, can you please arrange an approved person to provide me with these readings.

    Yours etc..


    SP
    Come on people, it's not difficult: lose means to be unable to find, loose means not being fixed in place. So if you have a hole in your pocket you might lose your loose change.
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