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Amazon - Purchased item that was incorrectly advertised with cashback

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Comments

  • redped
    redped Posts: 792 Forumite
    Part of the Furniture 500 Posts Name Dropper
    Leaving aside the cashback, I'd suggest you try out the lens for a couple of days before making a decision on whether or not to return it. I've also got the 70-200mm f4 L (non-IS), and it's a really good lens - pin sharp images with vibrant colours, much better than the cheaper Sigma 70-300mm it replaced.
  • naedanger
    naedanger Posts: 3,105 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    esuhl wrote: »
    In theory, since the sales contract was agreed, you could sue for "loss of bargain". Essentially, Amazon have a contract with you to supply the goods at the agreed price. The goods would include the offer of cashback.

    If Amazon are now refusing to honour the terms of the sales contract and are cancelling the sale, you could sue for "loss of bargain". Essentially, you buy the cheapest available identical product, and sue Amazon for the difference between what you had to spend and the agreed cost of the goods from Amazon.

    You'd need to confirm that the cashback offer details implied or inferred that the item you were buying was eligible for the deal, of course.

    Send a "notice before action" by recorded delivery advising of your intentions to sue.

    And... as I'm not a lawyer, do your own research first! :-)

    Worth remembering Amazon are not a UK company, which may complicate matters.
  • esuhl
    esuhl Posts: 9,409 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    naedanger wrote: »
    Worth remembering Amazon are not a UK company, which may complicate matters.

    I'm pretty sure the sale of goods from Amazon (I'm assuming amazon.co.uk) would be legally considered to have taken place in the UK.
  • boo_star
    boo_star Posts: 3,202 Forumite
    Part of the Furniture 1,000 Posts
    esuhl wrote: »
    I'm pretty sure the sale of goods from Amazon (I'm assuming amazon.co.uk) would be legally considered to have taken place in the UK.

    The legal entity is not UK based though.
  • societys_child
    societys_child Posts: 7,110 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    esuhl wrote: »
    I'm pretty sure the sale of goods from Amazon (I'm assuming amazon.co.uk) would be legally considered to have taken place in the UK.
    Strangely enough, amazon.co.uk isn't a uk company, it's registered in Luxembourg. ;)
  • sheramber
    sheramber Posts: 22,996 Forumite
    Part of the Furniture 10,000 Posts I've been Money Tipped! Name Dropper
    Have you contacted the Canon Claim Hotline

    If you have any queries relating to your claim please call the Canon Claim Hotline on 0800 044 3251.
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