Early closure of sim only contract

Senzae

Hi, I have just been told I have to cough up £53 to cancel a sim only contract. Why?
Termination of these contracts does not incur a cost for the company if the phone is paid for so why is the customer given a hefty bill? Any mobile providers out there want to explain it to me?

DCFC79

Senzae wrote: »

Hi, I have just been told I have to cough up £53 to cancel a sim only contract. Why?
Termination of these contracts does not incur a cost for the company if the phone is paid for so why is the customer given a hefty bill? Any mobile providers out there want to explain it to me?

What have you done for the network to cancel the sim ?

Have you asked why it's being cancelled ?

d123

Senzae wrote: »

Hi, I have just been told I have to cough up £53 to cancel a sim only contract. Why?
Termination of these contracts does not incur a cost for the company if the phone is paid for so why is the customer given a hefty bill? Any mobile providers out there want to explain it to me?

What contract did you sign?

If a 12 month contract, have you completed your minimum term?

grumbler

Senzae wrote: »

Termination of these contracts does not incur a cost for the company if the phone is paid for so why is the customer given a hefty bill? Any mobile providers out there want to explain it to me?

The monthly cost of the same airtime is normally smaller for longer contracts.

I don't work for any mobile provider.

AndyPK

There are plenty of 30 day sim not contracts.
You should have got one of them.

mobilejunkie

"Why" didn't you read your obligations under the t&c when you agreed to them? You entered into the contract freely, on your head be it.