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Backing up iphone 4s and moving to new iphone

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pacman_2
pacman_2 Posts: 154 Forumite
Part of the Furniture 10 Posts Combo Breaker
Trying to back up 4s. message comes up back not complete. not enough storage. it has 2.9GB storage available. I thought it should been enough as all I want to do is back up pics and contacts so I can move to new iphone 6s plus with all my icloud pics and contacts ready. can anyone help please? It also says I've never done a back up.

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  • Frozen_up_north
    Frozen_up_north Posts: 2,791 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    You need to back up to the iCloud via WiFi. If you are getting your new phone from an Apple Store they will show you how to transfer the data and show you the new features of your new phone.

    It can take a while to backup/restore, but the Apple system "just works", or at least it did last month when we swapped an iPhone 5 for an SE :j
  • duncansby
    duncansby Posts: 292 Forumite
    Part of the Furniture 100 Posts Combo Breaker
    You could always back up your iPhone to iTunes on pc or laptop
  • Rev
    Rev Posts: 3,171 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    Phone storage is irrelevant when backing up. You seem to be confusing phone storage and how much of that you have free and iCloud storage which is what you need to backup.

    Go into settings - general - storage and that will tell you exactly how much is used and what is using it.
    You only get 5gb free iCloud storage and assuming you have a 16gb 4s with 2.9gb space that means you're trying to backup 9.1gb of stuff into the free 5gb. You don't have enough iCloud storage.

    (I've guessed at 9.1 because the OS will take up 4ish and there's 2.9 left).


    You can buy more iCloud storage and backup with that or you can install iTunes on your laptop/PC and do it that way. Which IMHO is far easier. Plug the phone in click backup. Let it finish. Plug in new phone. Click restore from backup. Let it finish. Done.
    Sigless
  • sichougzou wrote: »
    Actually, you can move pictures and contacts from your old iPhone 4s to new iPhone 6s directly with the help of mobile phone transfer tool. After you connect both of the two iPhones to computer, you can directly move data between them via USB Cable. Just search the details online.

    And I guess you sell/author it?

    The iTunes software is free and the genuine article from Apple, why risk your data with anything else?
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