We’d like to remind Forumites to please avoid political debate on the Forum.

This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.

📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
The Forum now has a brand new text editor, adding a bunch of handy features to use when creating posts. Read more in our how-to guide

Plusnet Fibre Broadband Moving Home

Can anyone offer any advice?
I have been living with my partner for the last couple of years, while I looked for my own place. I am now moving into a new apartment, and am thinking of switching the existing Plusnet Fibre service I set up at my partner's home into her details and setting up a new broadband account at my new place.
Would I be better off switching my existing account to my new apartment, and setting her up as a new customer? Or should I set up as a new customer and just switch the current account to her name as she will still be at the same address?
I am aware that Plusnet have a policy that in order to be considered as a new customer, you must have not been with Plusnet for one month prior.
Any advice would be greatly appreciated.

Comments

  • JJ_Egan
    JJ_Egan Posts: 20,281 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    You are the customer at X address now .
    If you cancel your existing account then you will be required to pay the balance of the contract .Or Plusnet may wave the charge if you sign up at the new property on a new contract .Providing Plusnet supply the service to the new property .
    So its a case of how much to cancel and what savings as a new customer.
  • londonTiger
    londonTiger Posts: 4,903 Forumite
    pretty sure most isps and telephone providers allow you to switch addresses these days, just pay for the disconnection and reinstall in the new property.
This discussion has been closed.
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 354K Banking & Borrowing
  • 254.3K Reduce Debt & Boost Income
  • 455.3K Spending & Discounts
  • 247K Work, Benefits & Business
  • 603.6K Mortgages, Homes & Bills
  • 178.3K Life & Family
  • 261.1K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16.1K Discuss & Feedback
  • 37.7K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.