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Loft and Cavity walls

Hi All

We just recently secured a mortgage and everything happened so quickly, it seems that we are at the final stages but this seems to of stalled a bit now.

We are waiting on documentations from 2 installations that took place, loft and cavity walls. It seems that with these installations there are supposed to be a guarantee that comes with it.

After doing some research it seems that the work was done for free as part of a initiative to save energy by the government.

My question is, if the work is for free should a guarantee be available?
Has anyone else come across this issue?
«1

Comments

  • Miss_Samantha
    Miss_Samantha Posts: 1,197 Forumite
    I have had it done at home, recently. It does come with a guarantee.
  • davidmcn
    davidmcn Posts: 23,596 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Whether or not guarantees exist, it's hardly worth holding up the transaction. After all, the rest of the house doesn't come with a guarantee.
  • Hussman
    Hussman Posts: 15 Forumite
    Did you get the paper work for it straight away? or do you have to get it from the council?
  • Hussman
    Hussman Posts: 15 Forumite
    I hear what you are saying davidmcn, but if works was completed within the last 2 years wouldn't you want a guarantee in case anything happens and to avoid further costs?
  • Miss_Samantha
    Miss_Samantha Posts: 1,197 Forumite
    Hussman wrote: »
    Did you get the paper work for it straight away? or do you have to get it from the council?

    The guarantee is from the company who fitted the insulation.
    They should provide a document with their T&Cs and a certificate after the job is done.
  • Hussman
    Hussman Posts: 15 Forumite
    The guarantee is from the company who fitted the insulation.
    They should provide a document with their T&Cs and a certificate after the job is done.


    Thanking You.
  • davidmcn
    davidmcn Posts: 23,596 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Hussman wrote: »
    I hear what you are saying davidmcn, but if works was completed within the last 2 years wouldn't you want a guarantee in case anything happens and to avoid further costs?

    I would put them in the "nice to have" category rather than "vital" - the chances of a fault developing which is covered by the guarantee (and where your possession of the guarantee makes any difference to remedial work being done) are generally pretty remote. It won't make any difference to the value of the property, and isn't worth delaying your purchase.
  • Hussman
    Hussman Posts: 15 Forumite
    davidmcn wrote: »
    I would put them in the "nice to have" category rather than "vital" - the chances of a fault developing which is covered by the guarantee (and where your possession of the guarantee makes any difference to remedial work being done) are generally pretty remote. It won't make any difference to the value of the property, and isn't worth delaying your purchase.

    Hmm interesting, but it seems that my solicitor is hell bent on getting these documents. It did make me think, more work, more money for the solicitor?
  • lincroft1710
    lincroft1710 Posts: 19,142 Forumite
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    And if the guarantee is not transferable?
    If you are querying your Council Tax band would you please state whether you are in England, Scotland or Wales
  • Davesnave
    Davesnave Posts: 34,741 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    edited 8 June 2016 at 8:00PM
    And if the guarantee is not transferable?
    Or if the company has vanished into the ether?

    Many of these insulation companies were cowboy outfits of the type which become prevalent whenever free government funding becomes available.

    Many fitted cavity wall insulation badly, or in places of high exposure where houses would have been better without it. Just ask some of the Welsh housing associations who now face the task of removing it!

    But I expect yours, like mine, is fine. :)
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