Cash machine didn't give me any money??

agrinnall

Dobbibill wrote: »

The OP has spoken to the bank and they have advised him it will be with him by Monday. They added that if it wasn't he could ring back.

The audit of the ATM will confirm the OP's mis-dispense and be corrected on his account.

No need for any demanding or defending of rights.

I think we'll soon find that Marina is a post builder...

GTR_King

Thanks I will say £60 or close my account u choose & I will complain as well

agrinnall

GTR_King wrote: »

Thanks I will say £60 or close my account u choose & I will complain as well

Have you ever heard the saying "You catch more flies with honey than with vinegar"? If you go in demanding they will probably repay you (which they have to do anyway) and then decide they don't want a customer who is hard work and close your account anyway.

GTR_King

I don't really wanna close the account just want the £60 back but if I have to then so be it.

mikeyp231987

I sent you a PM GTR King about one of your older posts, did you see it? Your help would be appreciated.

GTR_King

Ok thx will read it now...

I have got my money back so all good

d70cw6

i would still demand they write a formal letter of apology else you will close your account.

nay! imply that you will open an account with one of their competitors! that will teach them to mess with the likes of:

G
T
R
king!

GTR_King

Thanks for the advice

fierystormcloud

You think that's bad! Last year, my OH paid for something on his debit card that cost £110, and the transaction didn't go through properly, and we ended up with a ghost transaction. We tried again, and it happened again!

Third time lucky! It worked on the third attempt!

A few minutes later, we checked our bank balance. We had had £666 when we went into the shop. £336 after! The £110 had been taken out 3 times! :eek:

We got 2 payments back, but it took over a week. We had to get money out of our savings to cover the bills! :mad:

Hope you get your money.

Cash-Cows

fierystormcloud wrote: »

You think that's bad! Last year, my OH paid for something on his debit card that cost £110, and the transaction didn't go through properly, and we ended up with a ghost transaction. We tried again, and it happened again!

Third time lucky! It worked on the third attempt!

A few minutes later, we checked our bank balance. We had had £666 when we went into the shop. £336 after! The £110 had been taken out 3 times! :eek:

We got 2 payments back, but it took over a week. We had to get money out of our savings to cover the bills! :mad:

Hope you get your money.

This happened to me. I went into branch (lloyds). They took one look at my account and credited the money instantly. I had to sign a form to say they would investigate and would re-debit again if it proved I was wrong. Good service.