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Howden's family and friends scam

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  • IKS
    IKS Posts: 31 Forumite
    are you thinking of taking out a small claims court case against them?

    Going through the process at the moment, potentially small courts.
  • Silver-Surfer_2
    Silver-Surfer_2 Posts: 1,850 Forumite
    IKS wrote: »
    Going through the process at the moment, potentially small courts.


    Who are you taking action against?
  • IKS
    IKS Posts: 31 Forumite
    Who are you taking action against?

    First of all the builder! Early stages yet as still waiting for a response time being of the essence as need a kitchen.

    Worthwhile pursuing howden's for association? They clearly not bothered but will be writing to them! Maybe points a view!
  • Silver-Surfer_2
    Silver-Surfer_2 Posts: 1,850 Forumite
    IKS wrote: »
    First of all the builder! Early stages yet as still waiting for a response time being of the essence as need a kitchen.

    Worthwhile pursuing howden's for association? They clearly not bothered but will be writing to them! Maybe points a view!


    Has the builder got the means to pay you?

    Is he a limited company?

    Have you found out any more about him?
  • IKS
    IKS Posts: 31 Forumite
    Has the builder got the means to pay you?

    Is he a limited company?

    Have you found out any more about him?

    If the cost goes over our initial contract I'll have to pursue small courts as he won't give us any money back.

    He not a limited company, so far just found out he is training under a different name to what is on our contract.

    Following legal advice and have given him a number of days to complete works stated in our agreement.
  • littlerock
    littlerock Posts: 1,774 Forumite
    1,000 Posts Fifth Anniversary Combo Breaker
    The fact that Howdens are not discussing it with you does not mean that they are not taking it seriously. Their employee has been misrepresenting himself to you and running his own business on their time. Plus the pair of them have taken money from you and you are about to go to the small claims court over it. I should think they take that very seriously. I hope you have kept all the emails.
  • Hoof_Hearted
    Hoof_Hearted Posts: 2,362 Forumite
    Part of the Furniture 1,000 Posts
    If you use the small claims system, claim against him by name rather than his company or better still, both.
    Je suis sabot...
  • Annie1960
    Annie1960 Posts: 3,009 Forumite
    Tenth Anniversary 1,000 Posts Name Dropper Combo Breaker
    Does Howdens have twitter or Facebook account? if so I would be tempted to complain on there as well as other actions you are taking.
  • Furts
    Furts Posts: 4,474 Forumite
    Annie1960 wrote: »
    Does Howdens have twitter or Facebook account? if so I would be tempted to complain on there as well as other actions you are taking.

    I find it amazing there are now 80 replies and yet the lateral thinking approach has probably not been adopted. Bluntly why not name and shame the branch of Howdens? This will not be detrimental to any legal recourse and could achieve a satisfactory result without going to the courts.

    Think through the scenario. Say the branch is at Reading. Do you think all the kitchen fitters and carpenters in Reading will want any dealings with "Hi, I am Tom Smith from Howden's Reading branch, who is also the subject of 80 posts on mse Forum?

    Why so? Because they will know he is going underhand to poach work that should be theirs, and in the process tarnishing the whole industry in the locality.

    Then the next level. "Hi I am Alex Nobody, the Branch Manager at Reading. I am instigating disciplinary procedures against Tom Smith. Why? Because my sales figures are falling, and my bonus is suffering. Yes I have long known what Tom has been up to, but now it is hitting me in the pocket. I cannot keep turning a blind eye, so enough is enough.
  • IKS
    IKS Posts: 31 Forumite
    Bluntly why not name and shame the branch of Howdens?
    The howdens branch is crayford! Definitely
    tarnishing the whole industry
    by association and promoting a cowboy builders services whom makes up stuff and doesn't complete a job as contractually agreed or respond appropriately! They (howden's) don't want to have anything to do with it as they only liaise with trader!
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