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Cancelling BT broadband, removing discount before calculating final fee
J1mgg_2
Posts: 6 Forumite
I can now get fibre in my area and want to upgrade, but what BT is offering is full price and £60 for line rental, total tv, and 52mb unlimited.
I phoned up and they have advised I have 10mths left on my broadband which I pay £4 a month after discount(ADSL upto 17mb), but they say I have to pay the full price over the remaining 10mths if I cancel bringing it to nearly £200.
Is this standard, can I have fibre and just keep my bt one running at £4 for 10mths somehow, and I haven't received this price change cancellation letter people are talking a out, or is that only for line re talk.
Thank
Jim
I phoned up and they have advised I have 10mths left on my broadband which I pay £4 a month after discount(ADSL upto 17mb), but they say I have to pay the full price over the remaining 10mths if I cancel bringing it to nearly £200.
Is this standard, can I have fibre and just keep my bt one running at £4 for 10mths somehow, and I haven't received this price change cancellation letter people are talking a out, or is that only for line re talk.
Thank
Jim
0
Comments
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Yes. You're on a discounted package, so why not upgrade.0
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