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Please can somebody help!!!

2

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  • System
    System Posts: 178,428 Community Admin
    10,000 Posts Photogenic Name Dropper
    Could she change her phone number? Might be easier than blocking the number of each debt collector individually, especially given their propensity to sell on debts to other firms.

    Someone somewhere who owes money has given them her number instead of their own, I suspect.
    This is a system account and does not represent a real person. To contact the Forum Team email forumteam@moneysavingexpert.com
  • Skintmama
    Skintmama Posts: 471 Forumite
    I had the same thing happen to me. It is a little worrying the first time it happens but obviously some error has been made either accidentally or deliberately.

    There is no need for her to panic about it as the debt is not hers and she doesn't need to give them her name anyway - simply deny that she is or knows the person concerned.

    In my case they called a few times, perhaps in the hope that they would catch me out if I really was the person they were after. They stopped when I said that I was getting a bit fed up and upset by their calls. Blocking wasn't an option for me but she can obviously do this and avoid the calls completely.
  • TBagpuss
    TBagpuss Posts: 11,237 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    She isn't liable and thye are not looking for her.
    I would suggest that each time, she tells them that they have a wrong number, that she is not [name of person they are loking for] and does not know them, and that they need to remove her numbe forom their records.
    Then block.
    Or, if it is easier, she could speak to her phone company and ask about changing her number.
    All posts are my personal opinion, not formal advice Always get proper, professional advice (particularly about anything legal!)
  • pollypenny
    pollypenny Posts: 29,444 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    avogadro wrote: »
    Could she change her phone number? Might be easier than blocking the number of each debt collector individually, especially given their propensity to sell on debts to other firms.

    Someone somewhere who owes money has given them her number instead of their own, I suspect.



    Surely it's easier to block unwanted numbers than the whole of one's address book.

    Numbers are recycled if they have not been used for some time. That could well have happened.

    Block the numbers. No one is going to be knocking on her door. Any address they have will be for the previous subscriber.
    Member #14 of SKI-ers club

    Words, words, they're all we have to go by!.

    (Pity they are mangled by this autocorrect!)
  • Guest101
    Guest101 Posts: 15,764 Forumite
    pollypenny wrote: »
    Surely it's easier to block unwanted numbers than the whole of one's address book.

    Numbers are recycled if they have not been used for some time. That could well have happened.

    Block the numbers. No one is going to be knocking on her door. Any address they have will be for the previous subscriber.

    Even if they do knock on the door, the debt belongs to the person named, not the address (and certainly not the blooming telephone number)


    I'm sorry but seriously what kind of education are we providing if someone genuinely thinks they can be lumbered with someone else's debt based on the fact that a debt collector has found a telephone number - that's madness.


    We need to equip people to deal with the practicalities of life
  • hazyjo
    hazyjo Posts: 15,476 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    Tell her to try to think of it as an inconvenience rather than a 'worry'. Not exactly the latter. As above, simply block the number.


    She needs a line to reel off (talk over them if necessary) 'No, I am not [JANE BLOGGS] and I have no idea who she is. Please don't call again.] HANG UP. BLOCK. Simple.
    2024 wins: *must start comping again!*
  • G3.
    G3. Posts: 72 Forumite
    hazyjo wrote: »
    She needs a line to reel off (talk over them if necessary) 'No, I am not [JANE BLOGGS] and I have no idea who she is. Please don't call again.] HANG UP. BLOCK. Simple.

    Probably the best way to convince them that she IS Jane Bloggs and is on the run from debt collectors.
  • euronorris
    euronorris Posts: 12,247 Forumite
    Part of the Furniture 10,000 Posts Name Dropper PPI Party Pooper
    Just block them.
    February wins: Theatre tickets
  • WibblyGirly
    WibblyGirly Posts: 470 Forumite
    Phone companies do recycle phone numbers so its possible if it's a new number for her that it once belonged to someone else who was in debt. I'd just block the numbers, I don't even answer unknown ones.
  • hazyjo
    hazyjo Posts: 15,476 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    G3. wrote: »
    Probably the best way to convince them that she IS Jane Bloggs and is on the run from debt collectors.

    It's just a phone call - they're not at the door. She can't prove who she is over the phone so it's utterly pointless getting into any further conversation. tbh, if the number is blockable, I probably wouldn't even say a thing. Waste of breath.
    2024 wins: *must start comping again!*
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