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Emirates second leg delay

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Hello, I am looking for advice due to conflicting articles i have seen.

I had a flight with Emirates to Phuket from LGW connecting in Dubai. LGW - DXB arrived on time and the DXB -HKT departed on time however we were then diverted to Mumbai due to an engine issue and ended up arriving in Phuket 12 hours late. Some arcticles seem to imply it is the final destination arrival time that matters others suggest that the second leg departing outside EU and operated by non EU airline means the delay doesn't come under the EU ruling.

Can someone clarify the situation please

Thanks

Derek

Comments

  • DIYBaldyman
    DIYBaldyman Posts: 103 Forumite
    Sixth Anniversary 100 Posts Combo Breaker
    I had a flight with Emirates to Phuket from LGW connecting in Dubai.

    Can someone clarify the situation please

    Thanks

    Derek

    Hi Derek,

    Please re-post this on the dedicated non-EU airlines thread. It had been pushed down the listings onto the 2nd page but I've just bumped it back to the top.
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    SUCCESS THROUGH PERSEVERANCE.
    Flight delays - Vauban's Guide has been of immense help - please read it before posting questions - I'll be surprised if your answers aren't in there.
    April 2016 - successfully claimed €1600 from Thomas Cook for 6 hour delay in August 2015
    Old debt passed to collection agency? Issue CCA request & possibly have debt rendered unenforceable. Feb 2021 - £42 of old debt legally written off & cost £1 per account.
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