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Changing phone contract account ownership

I have had my iPhone now for three years and my contact has finished. I pay for my phone myself however my dad set the account up so he is the account holder.

I want to change the account to my name however I do not have any contact with my 'dad' anymore and don't even know where he lives or his phone number. I have tried phoning EE twice about this only to be told 'there is nothing we can do'.

If that's the case, I was considering just not using my phone anymore and not paying any bills however that will affect my credit score and I am not willing to let that happen.

Please help
Rebecca

Comments

  • Anoneemoose
    Anoneemoose Posts: 2,270 Forumite
    Part of the Furniture 1,000 Posts Name Dropper I've been Money Tipped!
    I have had my iPhone now for three years and my contact has finished. I pay for my phone myself however my dad set the account up so he is the account holder.

    I want to change the account to my name however I do not have any contact with my 'dad' anymore and don't even know where he lives or his phone number. I have tried phoning EE twice about this only to be told 'there is nothing we can do'.

    If that's the case, I was considering just not using my phone anymore and not paying any bills however that will affect my credit score and I am not willing to let that happen.

    Please help
    Rebecca

    If the account is in your 'dad's' name, it won't affect your credit score at all. If EE have specifically told you there is nothing they can do, then it does definitely sound like it's in his name.
  • Jon_01
    Jon_01 Posts: 5,901 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    edited 21 May 2016 at 4:33PM
    Unless you're setup as 'third party access' then under the DPA (data protection act) they can't talk to you about the acc.

    If you stop paying, as above, it won't affect you at all even if the payments come from your bank acc. But it will create a default in your dad's name. Which may or may not be something to consider...
  • System
    System Posts: 178,209 Community Admin
    10,000 Posts Photogenic Name Dropper
    You are best getting 'dad' to call up to get the phone unlocked and get a PAC to cancel the his contract ;)
    This is a system account and does not represent a real person. To contact the Forum Team email forumteam@moneysavingexpert.com
  • Chino
    Chino Posts: 2,031 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Heng_Leng wrote: »
    You are best getting 'dad' to call up to get the phone unlocked and get a PAC to cancel the his contract
    The OP has stated "I do not have any contact with my 'dad' anymore and don't even know where he lives or his phone number".
  • unforeseen
    unforeseen Posts: 7,362 Forumite
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    Your only option is to stop paying and get your own contract. Unfortunately it means that you will have to be given a new number.

    It might prompt your 'dad' to get in touch and you could then get your old number pac'd across
  • J_B
    J_B Posts: 6,653 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    Heng_Leng wrote: »
    You are best getting 'dad' to call up to get the phone unlocked and get a PAC to cancel the his contract ;)
    Chino wrote: »
    The OP has stated "I do not have any contact with my 'dad' anymore and don't even know where he lives or his phone number".

    Maybe you missed the '' round 'dad' and also the winkey face? :D
  • unforeseen
    unforeseen Posts: 7,362 Forumite
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    J_B wrote: »
    Maybe you missed the '' round 'dad' and also the winkey face? :D
    and hope that you can guess the password he used when they ask for the nth letter for verification
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