The older generation and Sky TV

bubblegun

Scrinson wrote: »

Good Morning All,

A friend of mine has recently had to move his 80 year old mother into a residential home and during the course of sorting out her household he has come across a number of DD's. One of these is a Sky bill for £111 a month!

This seems an incredible amount of money for just a TV package. Her box is very old- one of the first digital boxes to be released by them- with only one room wired in and with the full sports package and movies package. She has no broadband at the property and her phone is supplied by a different provider.

To make things worse, if I go to the sky site now and scope out the top of the line multi room you-cant-bend-it deal with all the trimmings, it comes in at £115/month.

Is this a common thing or do Sky not have some form of team that looks at these accounts and asks the question is this the best deal?

Please don't get me wrong, I know they are a business and profit is their purpose in life but, where does the line get drawn?

I suppose what I'm really asking is can anything be done about claiming back some of the outlay she has spent? My friend is in the process of getting POA but I thought I might see what thoughts the MSE'ers had.

If nothing else it may highlight an issue some of you may have not thought about with regards to your parents. It certainly has with me!

Thoughts on a post.....

If she didn't have HD then the full Sky package would be £68 per month, on HD it would be £80 per month. These are prices from June.

If she liked WWE or Boxing then these will occasionally add ~£20 to the bills. Many people make the mistake of seeing one bill for over £100 with PPV on it and assume that's the regular amount.

Liverpool, Chelsea or MUTV are £7 each per month.

Sky Asia is £15 per month.

Extra rooms are going to be £12 per month.

Other charges are: £1.75 for paper billing. 30p for being on card payment instead of direct debit. Some older accounts have Payment Protection Insurance which was ~£1 or 2 per month although this was being cancelled a while ago as the product was being stopped by the provider.

Cannot think of other options that Sky bill you for.
Cannot see how the bill got to £111 for one box without PPV or extra rooms.