Excel Parking fine & DCBL debt recovery

brightspark364

Can anyone please give any advice.
Just received a letter 'Notice of Debt Recovery' from DCBL recovery & bailiffs company for a £100 parking fine unpaid to Excel Parking with £60 recovery fee added.


However, I have not received anything from Excel Parking and the letter provides no details of the fine details such as when & where etc.
On the reverse of the letter is it states "This case is not subject to High Court Enforcement or Bailiff action".


I am wary of making contact in case of being considered to be entering into a contract etc. What consequences may be ahead?

Coupon-mad

I thought DCBL had stopped these misleading letters when the BPA and DVLA were investigating:

http://parking-prankster.blogspot.co.uk/2016/01/race-to-600-parking-charge-begins-dcbl.html

Anyway this is just a debt collector letter to be ignored, no repercussions. Worst case scenario is the same as it ever was - Excel *could* try a small claim but they don't do so often and the amount would be about the same as is being demanded now (so no risk by defending it if you had to cross that bridge, not awful if lost. And a nice result, if won at a hearing).

Does it say that the 'registered keeper is liable' or mention the Protection of Freedoms Act?

Are they calling it an 'enforcement notice' still? Can you show us a broken link to the current letter so we can see how they've changed it recently?

Change the http to hxxp and you can post a broken link we can convert.

hobsan

I've received a similar letter. The letter says it's for an overdue amount of £100 due to Excel Parking Services Limited in relation to an unpaid parking ticket has now been passed to DCBL (Direct Collections Bailiffs Limited). They say the total amount due now is £160. I don't know what to do.

Umkomaas

I don't know what to do.

What you do is take note of the post immediately above yours and read post #4 of the newbies FAQ sticky which tells you all about dealing with debt collectors.

There is nothing more we can tell you. We don't have a magic wand to get rid of your problem. You just have to ride out the debt collector letters.

Whether any of this will be pursued through the courts we cannot say. If you get a Letter Before Claim or real court papers, do NOT ignore these, but come back and start your own thread. Please do not post on anyone else's thread, otherwise advice gets mixed up and encourages other randoms to post about their problems. One case, one thread, forum rules.

black_barron

Hi, I have received the exact same letter dated 10 May. I phoned DCBL three times on Friday as I looked them up and tackled them. They are not on the register of certificated bailiffs in England and Wales and the woman on the phoned kept telling me to ignore that and read their website instead. The person on their staff on the website who is apparently the High Court Enforcement Officer is called Claire Sandbrook. If you look her up she is apparently in Orlando and was in trouble last year for no good activities under a company called Shergroup.

Again, there was no description of the alleged offence on the letter, however, the woman told me that the details they hold are that I entered a carpark at 5.47 (Saturday evening), the make of my car but they had no time of my departure (July 2013). I will write back with parking prankster's response and I want to explore more about their registration, as if they aren't certificated bailiffs they can be done for fraud.

It looks like a few of their directors resigned last year and there are now three directors, father and son Ben Stephen Pinner, Stephen Alfred Pinner and Gary Robinson.

pappa_golf

black_barron do you know the difference between a certified bailiff and a scum debt collector that is chasing cases that have not seen court

Umkomaas

black_barron wrote: »

Hi, I have received the exact same letter dated 10 May. I phoned DCBL three times on Friday as I looked them up and tackled them. They are not on the register of certificated bailiffs in England and Wales and the woman on the phoned kept telling me to ignore that and read their website instead. The person on their staff on the website who is apparently the High Court Enforcement Officer is called Claire Sandbrook. If you look her up she is apparently in Orlando and was in trouble last year for no good activities under a company called Shergroup.

Again, there was no description of the alleged offence on the letter, however, the woman told me that the details they hold are that I entered a carpark at 5.47 (Saturday evening), the make of my car but they had no time of my departure (July 2013). I will write back with parking prankster's response and I want to explore more about their registration, as if they aren't certificated bailiffs they can be done for fraud.

It looks like a few of their directors resigned last year and there are now three directors, father and son Ben Stephen Pinner, Stephen Alfred Pinner and Gary Robinson.

Surprised at this - DCBL are 'The Sheriffs' of Channel 5 'fame'.

Phoning debt collectors (the capacity in which they are working) will not end favourably. Appealing to them will not see the end of this. Appeals should be made to the PPC - who are they? - but now far too late.

Have you complained to the landowner?

If you need more help, read post #4 of the newbies sticky, which tells you all you need to know about dealing with debt collectors (but if you want a shortened version of it - IGNORE, unless you get LBCCC or MCOL from the PPC, not the debt collector).

black_barron

My last letter from DCBL was the 31 May,entitled Legal Recovery Action. I emailed everyone of their staff back (17 of them) as I didn't want them discarding or not signing for any letter stating that if they pursue me they agree to pay my legal fees, providing me with a parking verification number and giving them the option to return this to Excel Parking or cancel within 35 days or I will report them to the BPA. I have heard nothing back so far. This has been going on since July 2013.

Quentin

black_barron wrote: »

My last letter from DCBL was the 31 May,entitled Legal Recovery Action. I emailed everyone of their staff back (17 of them) as I didn't want them discarding or not signing for any letter stating that if they pursue me they agree to pay my legal fees, providing me with a parking verification number and giving them the option to return this to Excel Parking or cancel within 35 days or I will report them to the BPA. I have heard nothing back so far. This has been going on since July 2013.

Don't know why you are updating us when you seemingly are ignoring the advice here you have been given (ignore debt collectors/don't ring them/don't email them etc.)


If you have specific questions you need to start your own thread

Coupon-mad

black_barron wrote: »

My last letter from DCBL was the 31 May,entitled Legal Recovery Action. I emailed everyone of their staff back (17 of them) as I didn't want them discarding or not signing for any letter stating that if they pursue me they agree to pay my legal fees, providing me with a parking verification number and giving them the option to return this to Excel Parking or cancel within 35 days or I will report them to the BPA. I have heard nothing back so far. This has been going on since July 2013.

You need to start your own thread.

black_barron

Pappa golf - I know the difference between a certificated bailiff and a scum debt collector. Do you know how to spell?

I have followed advice on this forum and other forums, in particular parking prankster. I initially ignored the letters but I am still receiving escalating letters after three years, as others have, and I am aware that others have been taken to court by excel parking in similar circumstances.

The fact is I believe, given their escalation over the years, I am one of the few that may be targeted as being taken down the legal route so have taken forum advice from parking prankster not to ignore the letters, and instead build a defence. I look forward to being in court armed with my defence as it may help others.

Why did you need to be so rude? Shouldn't we be fighting on the same side to stop these bullies, if we can win in court that would a major step forward.