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Wireless Connection Oddities - BT HOME HUB
irishjohn
Posts: 1,349 Forumite
I have BT Infinity 1 unlimited download on a discounted package and have been offered an even better discount in the recent price rise email. Been on Infinity since it was introduced and although I check prices every time there's an increase or my contract ends it has always been cost effective to stay with BT. I have been very fortunate with the service and have no issues so it would take a significant saving to persuade me to change.
Here's my problem.
At the moment I have the BT Home Hub 3 router and Openreach Modem and recently I am having drop out and connection issues.
I have a desktop, laptop, streaming speaker system, smart electric sockets and mobile phones all connecting into the wireless network at home.
On starting up my desktop or my laptop I am often finding I cannot connect to the Home Hub and am having to switch the router off and on again to get a connection. It would seem that if I have the desktop turned on then the laptop won't connect - and vice versa.
What is even more odd, if the connection fails on start up and I try to make it connect through BT WiFi/Fon through my home router it will connect!
Am I trying to push my BT Home Hub 3 too hard and do I need to replace it with a new router? If this is the case am I best to go for Home Hub 5 which I can get from BT as a customer for £70ish or should I consider another router. All thoughts and suggestions welcome
Here's my problem.
At the moment I have the BT Home Hub 3 router and Openreach Modem and recently I am having drop out and connection issues.
I have a desktop, laptop, streaming speaker system, smart electric sockets and mobile phones all connecting into the wireless network at home.
On starting up my desktop or my laptop I am often finding I cannot connect to the Home Hub and am having to switch the router off and on again to get a connection. It would seem that if I have the desktop turned on then the laptop won't connect - and vice versa.
What is even more odd, if the connection fails on start up and I try to make it connect through BT WiFi/Fon through my home router it will connect!
Am I trying to push my BT Home Hub 3 too hard and do I need to replace it with a new router? If this is the case am I best to go for Home Hub 5 which I can get from BT as a customer for £70ish or should I consider another router. All thoughts and suggestions welcome
John
0
Comments
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You want the BT Home Hub 5 .
I would inform BT that your current hub is failing .0 -
If I inform them its failing are they likely to replace it FOC?John0
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