PAC from o2 problem.

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Whiston3
Whiston3 Posts: 10 Forumite
First Anniversary Combo Breaker
Hi everyone, I just left vodafone and went to o2 in to much of a rush(just to get away from vodafone). I did a PAC transfer to o2 to a PAYG account. I didn't actually get any credit on the o2 account. I then decided to move to giffgaff and asked o2 for a PAC number. They now say before they will give me a PAC number I have to put credit on the account. Can anyone tell me if this is true and if there is any way not to pay £10 for a PAC code? Thanks

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  • liviboy
    liviboy Posts: 544 Forumite
    Name Dropper First Anniversary First Post Combo Breaker
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    Have you tried doing the online chat with O2? They tend to be really useful for simple requests like PACs.

    I'm not sure about the £10 credit but if you have a chinwag with one of the live chat folk hopefully they'll sort it out. (It's the one time I've found the online chat is superior to an actual phone call).
  • d123
    d123 Posts: 8,631 Forumite
    Name Dropper Photogenic First Anniversary First Post
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    The sim probably needs to be active, o2 might not consider it to be active until it's had a top up. You can see their point, you are costing them money by porting in and out...
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