waiting for our yearly argument with tax credit

dave030445

Icequeen99 wrote: »

Are they getting that information through from the Real Time Earnings system? -- so it is shown already on your award notice.

I am quite interested in this as I picked up some similar cases last year. What was your experience in getting it resolved?

IQ

Hi is not resolved yet each year we have the same trouble because it's a taxable income (that's the problem ) because it comes from my employment as taxable income I pay tax on it then they pass this info on to ctc as income so ctc say they have no way of knowing that it's a PHI. ctc blames the tax people the tax people say it's my employer fault my employer says there is nothing else to put this under when it gets sent to tax office my employer has sent a letter to tax people saying it's a PHI and that's were we are up to just waiting for renewal pack to see if all ok but it never is.

NYM

Is the PHI an individual scheme or a company scheme?

dave030445

CakeCrusader wrote: »

They do discount things like student loans and bursaries, but I've not heard of this one.

Icequeen - I work from home. My RTI income is higher than my actual income as I have to deduct expenses (electricity, gas etc). It's a faff every year because they are unable to understand that my actual income is lower than the RTI income they have because I have work expenses (which are all noted on my tax return). They referred me to Concentrix last year, and after three months of sending in information and calling, they did their checks over the phone and said it was a waste of their time as they were work expenses and I'm allowed to claim them. I'm waiting for this to start all over again this year. I actually called them at the end of March to say that the RTI info they would receive in April would be wrong and I gave them my correct income. They've still used RTI though and not I have to wait for them to send me the review forms so I can phone them up, again, and give them exactly the same figures as I gave them in March.

you might get more help if you start your own thread :)

dave030445

NYM wrote: »

Is the PHI an individual scheme or a company scheme?

company scheme

CakeCrusader

Sorry, dave. I wasn't trying to derail your thread, I was replying to Icequeen

I think they get confused when things are not simple for them. You may hit gold when you call to renew though and you may get to speak to someone who knows what they are doing.

NYM

company scheme

So it's your employer that is making the claim on the insurance and they in turn pay you 'sick pay' which is taxable.

dave030445

NYM wrote: »

So it's your employer that is making the claim on the insurance and they in turn pay you 'sick pay' which is taxable.

yes my employer pays my PHI which I know is taxable, even those on HMRC website it says its tax free.

dave030445

CakeCrusader wrote: »

Sorry, dave. I wasn't trying to derail your thread, I was replying to Icequeen

I think they get confused when things are not simple for them. You may hit gold when you call to renew though and you may get to speak to someone who knows what they are doing.

That will be a first :rotfl:

CakeCrusader

dave030445 wrote: »

That will be a first :rotfl:

I'm an eternal optimist

NYM

dave030445 wrote: »

yes my employer pays my PHI which I know is taxable, even those on HMRC website it says its tax free.

I'm confused, :think:
Why do you then feel that it shouldn't be included as income for tax credit purposes?