Warning - replacement car while your car is fixed - practices of VEETEC MOTOR GROUP

jackr5

takman wrote: »

If someone damaged my car i would expect to be paid the full cost of any repairs that are required and any expenses i will occur even if i chose not to actually get them done!

This.

It make no difference that the car already has damage - that doesn't mean it's ok to be careless and expect not to pay for the damage which you caused. If you see someone steal something from a shop that doesn't mean you can steal something and expect not to pay for it.

It's the same principle, you have to pay for your mistake. It just so happens to be that the mistake was on a renal car with a no doubt high excess.

gilbert_and_sullivan

Well, just as the hire company will have to stand the car, and lose hire revenue, to get the dent repaired, you could have done exactly the same, stood the car and got a smart repair done on it before returning.

Whose time is more costly, theirs or yours.

Everyone knows if you sustain damage to a hire car, that unless you've take out the damage waiver, you will be hit hard for excess charges, so either get it fixed whilst still in your charge or pay them the extra.

burlington6

I bet those who think the charge is unfair would have a different view if it was their car that was damaged.

They'd want it doing properly and wouldn't care about the cost if they weren't the one paying

custardy

Gloomendoom wrote: »

There is usually a massive excess.

I always take out car hire excess insurance in these circumstances.

We recently had a courtesy car whilst ours was in for bodywork (via insurance)
Excess was that of my policy (£75) with a £15 excess waver fee avaialbe