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Just booked flights but on wrong day!

Hi guys,


I've literally just 10 minutes ago booked a flight but stupidly selected the wrong date to fly!


I booked through sky scanner which is a one way ticket from Budapest to Amsterdam.
with a stopover in hamburg.


I've called up lastminute.com who the booking was processed with and the guy (who wasn't English) explained in quite bad English that he would put a request for a refund in and I would get an email.


any advice if I can get a refund on this?


thanks!

Comments

  • Kernow666
    Kernow666 Posts: 3,480 Forumite
    Seventh Anniversary 1,000 Posts Combo Breaker I've been Money Tipped!
    if they take sympathy then you may be able to change the date for nothing but I reckon you will have to rebook and lose what you have paid out or pay a fee to change it
    "If I know I'm going crazy, I must not be insane"
  • 03jatkin
    03jatkin Posts: 56 Forumite
    Surely if it just happened and your jumping through websites its a reasonable request?


    Are there not any laws reference misbookings :(
  • silvercar
    silvercar Posts: 48,939 Ambassador
    Part of the Furniture 10,000 Posts Academoney Grad Name Dropper
    Lots of airlines allow changes within 24 hours for genuine errors. Which airline is this booked with?
    I'm a Forum Ambassador on the housing, mortgages, student & coronavirus Boards, money saving boards. I volunteer to help get your forum questions answered and keep the forum running smoothly. Forum Ambassadors are not moderators and don't read every post. If you spot an illegal or inappropriate post then please report it to forumteam@moneysavingexpert.com (it's not part of my role to deal with this). Any views are mine and not the official line of MoneySavingExpert.com.
  • 03jatkin
    03jatkin Posts: 56 Forumite
    I think its through lastminute.com and I think the airline is eurowings.
  • Kernow666
    Kernow666 Posts: 3,480 Forumite
    Seventh Anniversary 1,000 Posts Combo Breaker I've been Money Tipped!
    should of booked direct with airline as now you have to go through last minute who will act on your behalf for eurowings
    "If I know I'm going crazy, I must not be insane"
  • 03jatkin
    03jatkin Posts: 56 Forumite
    edited 6 May 2016 at 11:54AM
    just spoken direct to the airline and I can change it for no charge, just the difference in the cost of the flight which is around £13.


    winner!




    Thank you for all the help.
  • callum9999
    callum9999 Posts: 4,419 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    03jatkin wrote: »
    just spoken direct to the airline and I can change it for no charge, just the difference in the cost of the flight which is around £13.


    winner!




    Thank you for all the help.

    Great news, you're very lucky! Most of the time the airline will refuse to deal with you and insist you go through the travel agent (who then add even more fees!).

    Maybe Lastminute don't have a relationship with Eurowings and just booked on the Eurowings website with your details? I know many of them do that with Ryanair.
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