Bt

aardvaak

I am a bit peeded of with BT - at the end of April I renewed my Broadband contract at a very favourable rate.
Unfortunatly they had just issued a bill for the next 3 months at the full rate.
I have asked for a refund of the difference but they say it will appear on my next bill.
Why should I give them my money for the next 3 months to allegally get back - they are wealther than me.
What's the betting I will never see see this refund they will try and tell me it's hidden in the figures of the bill

somethingcorporate

Was it taken via a DD? under the DD guarantee you should be able to get the amount reversed via your bank.

Although given the hazards and potential pitfalls of the above I would probably just suck it up and wait for the credit.

aardvaak

somethingcorporate wrote: »

Was it taken via a DD? under the DD guarantee you should be able to get the amount reversed via your bank.

Although given the hazards and potential pitfalls of the above I would probably just suck it up and wait for the credit.

I hav'nt actually paid the bill yet I have asked for the credit so it can come off the bill they have said it will come off next bill but as I am paying in advance it should be the lower amount

aardvaak

Ok slightly happier now they have said they can not give the credit now it will appear on next bill so they have agreed to delay this bill till the next is out.

biddy_10

hi was this through the mse link for broadband & calls?
I am trying to find mse link for BT deal that ended 14/4/16 and was through u switch- but no joy so far.
Bt are sending me a £50 visa card but as have lost link can't claim £75 it should be plus other extras.
If anyone from mse or on the forum can help? really starting to lose patience with this now esp MSE as seemed really helpful before I joine this forum!

JJ_Egan

http://www.productsandservices.bt.com/products/affiliate-packages-broadband-offer/index.html?aff=moneysupermarket&packageId=AFF-UINF1-UWC-OFF,AFF-UBB-UWC-MoCo-Y-OFF&s_cid=con_cic_aff_affwin_vidAJM_broadband&vendorid=AJM&utm_source=Affwin&utm_medium=Ref&utm_campaign=Affiliate&awc=3041_1463040447_76cad4cc28c80ad479d5e9e413283922&dclid=CJ6riraK1MwCFZKdFgod85cDMg

JJ_Egan

It is your AdBlocker that's blocking the link .