Cancelled flight due to strike with only one days notice via email?

Lucylikesfoxes

Hi there,

I recently had my Lufthansa flight from Edinburgh to Frankfurt cancelled. I was contacted via email the previous day giving only information that it was cancelled due to strike and that we were to call them. I called and was on hold for 3 hours, It was resolved with a rerouted flight that landed 4 hours after my original flight and had a connection in Copenhagen. I understand that a cancellation due to strike is under inordinately circumstances but surely this airline must give further notice to cancellations and not by email?? Please assist if anything can be done. This circumstance ruined our holiday! Thank you!

Caz3121

all covered here in Vaubans guide
https://forums.moneysavingexpert.com/discussion/5173888
If it was a strike by Lufthansa you may have a claim and should read the thread related to Lufthansa https://forums.moneysavingexpert.com/discussion/4395437
if strike by ATC etc no claim

dzug1

Whilst it makes no difference to your potential claim, what further notice do you think should have been possible?

JPears

Lufthansa thread please, not yet another personal thread.....

Lucylikesfoxes

Sorry, I just presumed its own thread would reach more people as I'm sure it's a question that's valid to any airline. Maybe just ignore a thread you can't help with instead of pointing out the inconvience of the query!