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National Homebuyers are rip-off merchants

I have a property valued at £300k by 2 estate agents and wanted a quick sale so went to National Homebuyers after seeing their advert on TV.

They asked for an upfront fee to cover valuation but I refused. They phoned back the following day to say "our directors like your property and will proceed without the upfront fee". They offered me £240 which I refused so they increased their offer to £245 plus £1000 for legal fees which I accepted as needed the cash urgently for another purchase.

They provided the offer in writing and then sent 2 estate agents to value it. They came back to me and said they were reducing their offer to £225 which I very reluctantly accepted. They then took over a month to process via their solicitor and on the day of exchange they phoned me and said they were reducing their offer to £200k. Fortunately, I was in a position to tell them to put their offer somewhere where the sun doesn't shine.

It is my opinion that this is their strategy. They prey on people who are desperate for a quick cash sale (why else would you go to this type of company) and then delay things until the seller is really desperate and has incurred legal fees and has no choice but to accept the reduced offer at the last hour. In my opinion, this is unscrupulous practice which takes advantage of people who are already desperate. Once it had happened to me, I googled them and find that this is very common practice for them. Trading Standards need to investigate these people.


  • mjdh1957
    mjdh1957 Posts: 657
    First Post Photogenic First Anniversary
    Lots of threads on here over several years pointing out that this is the strategy that these types of firms use.
    Retired in 2015.
    Moved to Ireland September 2017
  • marksoton
    marksoton Posts: 17,516 Forumite
    They " ripped you off " because by your own admittance you were desperate and allowed them to.

    It's just gazundering on a commercial scale.
  • Dan-Dan
    Dan-Dan Posts: 5,272
    First Anniversary Combo Breaker First Post
    Tune in next week when SusiB reveals that night almost always follows day
    Never, under any circumstances, take a sleeping pill and a laxative on the same night.
  • Davesnave
    Davesnave Posts: 34,741
    Name Dropper First Anniversary Photogenic First Post
    SusiB wrote: »
    Trading Standards need to investigate these people.
    It's always someone else who needs to do something.

    Eventually, you Googled them, but you should Google loads of things when intending to buy a property.

    Never has there been so much information available to so many for so little, but still we hear these stories.

    Now you are here, spend some time browsing the site. Read the stickies and the Forum to see the pickles some folks get into.

    At least you woke up and got out in one piece....almost.
  • AnotherJoe
    AnotherJoe Posts: 19,622
    First Anniversary Name Dropper First Post Photogenic
    Once it had happened to me, I googled them
    So despite entering a transaction worth well in excess of two hundred thousand pounds involving your home, you only checked them out after it had gone wrong ?
  • ReadingTim
    ReadingTim Posts: 3,970
    Name Dropper First Anniversary First Post
    Trading standards aren't there to protect people from their own laziness and/or stupidity, and anyone who enters into the largest financial transaction they're likely to undertake in their entire life on the basis of an ad seen on daytime TV needs to take a little responsibility for their own actions, rather than blame someone else.

    Still, I look forward to your next post about the religious inclinations of the Pope, or the toiletry habits of bears.
  • kinger101
    kinger101 Posts: 6,272
    First Anniversary Name Dropper First Post
    You were foolish to accept an offer of £245K in the first place. If the house was really worth £300K, you could have just advertised it at a reduced price via an EA, or sell at auction with a reserve. Both these, particularly the latter, would result in a quick sale.

    The prey on people who don't have the good sense to explore their options.
    "Real knowledge is to know the extent of one's ignorance" - Confucius
  • pinkshoes
    pinkshoes Posts: 19,999
    Name Dropper First Anniversary Photogenic First Post
    Of course this is their tactic! They prey on people who need cash quickly! They are a business and need to make money.

    If your house was valued at £300k, then you could have sold it online for £260k for a quick sale.
    Should've = Should HAVE (not 'of')
    Would've = Would HAVE (not 'of')

    No, I am not perfect, but yes I do judge people on their use of basic English language. If you didn't know the above, then learn it! (If English is your second language, then you are forgiven!)
  • steeeb
    steeeb Posts: 373 Forumite
    You could have got more via an auction with a guaranteed quick sale...
  • Pixie5740
    Pixie5740 Posts: 14,515
    Name Dropper First Post Photogenic First Anniversary
    Tell me, do bears s**t in the woods?
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